Go Back   Farm Town > Help & Support > Help & Support
Register FAQ Community Calendar Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #581  
Old Feb 17 2025, 08:08 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,754
Default

Quote:
Originally Posted by LisaMBri View Post
This didn't resolve the issue - and now when I try to check it tells me that I am too late to join?! I was planning on getting the farm pass points for top 6 finishers!
Hi LisaMBri,
Please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #582  
Old Mar 20 2025, 09:44 AM
Amber Leigh Amber Leigh is offline
 
Join Date: Dec 23 2009
Posts: 32
Default

Hi. How long should it take for FT to award me 1FC for finishing 2nd in the last Neighborhood Chain contest?

Also, I finished second, but all the gifts I received from other players thank me for them finishing third, and not second. Is this usual?
Reply With Quote
  #583  
Old Mar 20 2025, 10:01 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,754
Default

Quote:
Originally Posted by Amber Leigh View Post
Hi. How long should it take for FT to award me 1FC for finishing 2nd in the last Neighborhood Chain contest?

Also, I finished second, but all the gifts I received from other players thank me for them finishing third, and not second. Is this usual?
Hi Amber Leigh,
Your 1 FC was added for you at 12:15 AM eastern time for the contest. You can check this yourself by going to the Account tab above your farms then click on Farm Cash Activity Log tab there.
All the gifts you get from others are for you helping them to place 1st, 2nd, or 3rd with their own contest team not for them helping you to win 2nd place. All the message with the thanks says is thank you for helping me rank in the top 3. It does not tell you what place they got.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.

Last edited by Taz D; Mar 20 2025 at 11:15 AM.
Reply With Quote
  #584  
Old Apr 19 2025, 12:34 AM
Zephyr Farms Zephyr Farms is offline
 
Join Date: Apr 26 2019
Posts: 1
Default

Approximately 1 hour ago, I checked my neighborhood's ranking and it was in First Place. Now, I just checked again and a totally new neighborhood that was not there earlier has been added that has twice what mine does. Why?

Last edited by Zephyr Farms; Apr 19 2025 at 02:11 AM.
Reply With Quote
  #585  
Old Apr 19 2025, 06:35 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,971
Default

Quote:
Originally Posted by Zephyr Farms View Post
Approximately 1 hour ago, I checked my neighborhood's ranking and it was in First Place. Now, I just checked again and a totally new neighborhood that was not there earlier has been added that has twice what mine does. Why?
Hi Zephyr Farms

There is no way for us to check your problem.

Please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
Reply With Quote
  #586  
Old Apr 19 2025, 10:44 AM
MammaKanode MammaKanode is offline
 
Join Date: Aug 15 2010
Posts: 63
Default NCC feedback

I enjoy competing in the NCC. But only when I am placed with other's at my level of playing. I cannot buy 3-10 extra facilities each time, not do I ever place anywhere as high as the first-third places I am on. It's fun when it's a friendly competition, not so much when it is against players that go over the top. Just feedback. Might want to adjust your algorithym. Check out who I am against now.
Reply With Quote
  #587  
Old Apr 19 2025, 10:56 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,754
Default

Quote:
Originally Posted by MammaKanode View Post
I enjoy competing in the NCC. But only when I am placed with other's at my level of playing. I cannot buy 3-10 extra facilities each time, not do I ever place anywhere as high as the first-third places I am on. It's fun when it's a friendly competition, not so much when it is against players that go over the top. Just feedback. Might want to adjust your algorithym. Check out who I am against now.
Hi MammaKanode,
We have no way to see who you are competing against in the NCC. We do not get any data on that. The choosing of competitors is based on putting the ones with the number of facilities and points that are closest together at the time of selection. If there are not enough in that group then the game has to choose the closest they find which can be higher or lower than the amount you have. Additionally more facilities and neighbors with facilities may be added after the selection which gives them an additional boost in the list.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #588  
Old Apr 19 2025, 11:30 AM
MammaKanode MammaKanode is offline
 
Join Date: Aug 15 2010
Posts: 63
Default Response

As you can see by the two pictures here, the head of this group is WAYYYY out in front of everyone else from the gitgo, Just not fun. Once it awhile it seems fairly paired and I participate. Again, they need a better way to pair people up. People with MULTIPLE, and I mean many of the cash faciltiies pull out the top spot each week. Fun when it is evenly paired. Just FYI again. I'll pass on weeks like this.Screenshot 2025-04-19 at 9.26.01 AM.jpg

Screenshot 2025-04-19 at 9.26.13 AM.jpg
Reply With Quote
  #589  
Old Apr 19 2025, 11:37 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,754
Default

Quote:
Originally Posted by MammaKanode View Post
As you can see by the two pictures here, the head of this group is WAYYYY out in front of everyone else from the gitgo, Just not fun. Once it awhile it seems fairly paired and I participate. Again, they need a better way to pair people up. People with MULTIPLE, and I mean many of the cash faciltiies pull out the top spot each week. Fun when it is evenly paired. Just FYI again. I'll pass on weeks like this.Attachment 26350

Attachment 26354
Hi MammaKanode,
The game has to pick 10 players to make up each contest set. Sometimes there are not enough who are close together to fill out the 10. I am sorry but there is nothing that can be done to change the method of selection that can prevent that happening occasionaly.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #590  
Old Apr 22 2025, 08:50 PM
frmrfbi frmrfbi is offline
 
Join Date: Nov 30 2009
Posts: 10
Default

I have a question about the NCC. Apparently I don't understand it. I work hard every week and another neighbor always has 48 facilities every week. I can't afford to buy that many. How is that possible? frmrfbi ID#1682600615
Reply With Quote
Reply

Tags
add faciities in contest, disable ncc, enable ncc, facilities in contest, missing in ncc, ncc, ncc rewards, neighborhood chain, neighborhood contest


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 03:23 AM.