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  #1071  
Old Today, 12:01 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,987
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Quote:
Originally Posted by WSU Rocker View Post
What's a trick?
Hi Christi,
It is working something in the game by a method that is not supposed to be done, such as layering. We are not allowed nor can we allow instructions in the forums for how to do any of those tricks. You may not have know you did it, but that would be why those showed back up.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1072  
Old Today, 01:02 PM
BarbLH BarbLH is offline
 
Join Date: Aug 03 2009
Posts: 151
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UPDATE on my problem purchasing Farm Pass:
Thought you'd like to know it's working OK now!

I also tried to get more Farm Cash & had a problem with that, too. I usually use Chrome but I tried a different browser. I successfully purchased the Farm Pass & the Farm Cash. All is well

PS: I never heard from Support - nothing in my email, nothing in Spam folder.

Quote:
Originally Posted by Taz D View Post
Hi BarbLH,
You will not see anything on it going through theRestore link or the Farm Cash store (bank). You have to go through the Get Farm Pass link in the Farm Pass.


Please contact Support about this as we can't do anythingg about it through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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  #1073  
Old Today, 01:12 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,987
Default

Quote:
Originally Posted by BarbLH View Post
UPDATE on my problem purchasing Farm Pass:
Thought you'd like to know it's working OK now!

I also tried to get more Farm Cash & had a problem with that, too. I usually use Chrome but I tried a different browser. I successfully purchased the Farm Pass & the Farm Cash. All is well

PS: I never heard from Support - nothing in my email, nothing in Spam folder.
Hi BarbLH,
Support did look at your account on the 1st, so I am sure they answered you. It may be that your email provider rejected the answer. You might want to add Support@slashkey.com to your contacts to make sure they go through to you.
Glad you at least got everything purchased. You may want to clear cookies in your Chrome and see if that will work.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
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