OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[uma437]

Hi,

I am not sure if this is the right Thread to post this issue.

When the game was still on facebook, there were times when I received error-messages when loading the game. Clearing the cache usually helped.

The last months, the game was very stable with no error messages when I worked others facilities. But since the last upgrade, in more than 90% of my attempts to work the wall request the game does not load. Sometimes the screen just stays black with the the software logo, in half of the cases an error messages shows up. Clearing cache does not help, the problem occurs in all browsers I use. Software is updated.
Any ideas?

Best regards, Ursula