New Release -- August 17th, 2024

[Taz D]

Originally Posted by Weidknecht

The "start batch" button is greyed out and I cannot click it to get the "request ingredients" message.

Hi Weidnecht,
If you click the + sign in the product box you can request the ingredients through that instead of the start batch button.

[catbird65]

Originally Posted by Taz D

Hi Weidnecht,
Even if the facillity is full and the Start All is greyed out, you can still open the facility and click on the + sign in a product to request ingredients.

Originally Posted by Taz D

Hi Weidnecht,
If you click the + sign in the product box you can request the ingredients through that instead of the start batch button.

Taz,

I've found that this isn't true if I try to request ingredients in the facility manager. All of the individual recipes are greyed out and I am unable to request ingredients through the facility manager. (I tried to insert a screen shot but it was too many mb.)

Can we no longer request ingredients from the facility manager and have to find the facility in order to ask for ingredients? If so, it's an added step that makes it more complicated.

example: my filipino restaurant. shows zero pending and utilization is at zero as well. I go into the facility and all START buttons are greyed out.

thanks
catbird65

[Taz D]

Originally Posted by catbird65

Taz,

I've found that this isn't true if I try to request ingredients in the facility manager. All of the individual recipes are greyed out and I am unable to request ingredients through the facility manager. (I tried to insert a screen shot but it was too many mb.)

Can we no longer request ingredients from the facility manager and have to find the facility in order to ask for ingredients? If so, it's an added step that makes it more complicated.

example: my filipino restaurant. shows zero pending and utilization is at zero as well. I go into the facility and all START buttons are greyed out.

thanks
catbird65

Hi Catbird,
I just opened a facility (pizza Restaurant) where all the product boxes are greyed out for the Start Batch buttonand the Start All at the top is greyed out, clicked the + sign and requested ingredients for the Supreme Pizza. It does still work.

Is the facility completely empty? Have you checked the ingredient planner for that facility to see if you are missing any ingredients? Have you tried using the + sign to request ingredients?

The developers are working on the greyed out buttons. We just have to be patient while they work on the problem.