Official Top Post Thread Wall Request Issues

tammy1959 · #1 Jun 20 2024, 07:05 AM

get the pop up to check post to fb, but when the second one pops up of the actual post, it has reload, when I reload, it has broken link message. ran c-cleaner, made sure all browsers were updated. just started yesterday.

**marymarcel** · #2 Jun 20 2024, 08:14 AM

Quote:

Originally Posted by tammy1959

get the pop up to check post to fb, but when the second one pops up of the actual post, it has reload, when I reload, it has broken link message. ran c-cleaner, made sure all browsers were updated. just started yesterday.

Hi tammy

I just posted my facilities to facebook without problems. Im using Chrome browser.

Please be sure your cookies and pop ups are allowed in your browser.

Let us know if you were able to post. Thanks.

Palmarina · #3 Jun 20 2024, 08:56 AM

Hi marymarcel, sorry to interrupt here .
I have the same problem, but how do we check if cookies and pop-ups are allowed? I have no idea!

Quote:

Originally Posted by marymarcel

Hi tammy

I just posted my facilities to facebook without problems. Im using Chrome browser.

Please be sure your cookies and pop ups are allowed in your browser.

Let us know if you were able to post. Thanks.

**marymarcel** · #4 Jun 20 2024, 09:11 AM

Quote:

Originally Posted by Palmarina

Hi marymarcel, sorry to interrupt here .
I have the same problem, but how do we check if cookies and pop-ups are allowed? I have no idea!

Hi Palmarina

When you load your game, look at the browser address bar.

To the left of https://apps.slashkey.com/farmtown/play/ you will see a symbol.

Click in that symbol and you will find different options to check, one of them is for cookies and sites.

Palmarina · #5 Jun 20 2024, 09:22 AM

in Firefox it says cross-sitecookies are allowed. Is that ok?
Still can't post ingredients or bonuses.

Quote:

Originally Posted by marymarcel

Hi Palmarina

When you load your game, look at the browser address bar.

To the left of https://apps.slashkey.com/farmtown/play/ you will see a symbol.

Click in that symbol and you will find different options to check, one of them is for cookies and sites.

**marymarcel** · #6 Jun 20 2024, 09:38 AM

Quote:

Originally Posted by Palmarina

in Firefox it says cross-sitecookies are allowed. Is that ok?
Still can't post ingredients or bonuses.

Hi Palmarina

I dont use Firefox, but one of the other mods. does and has the same setting and is able to post to Facebook.

We are not sure what is happening here and there is nothing we can do if FB is blocking those since we are no longer part of Facebook, but you can contact Support team to let them know.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

Palmarina · #7 Jun 20 2024, 09:49 AM

ok marymarcel
thanks for the advice.

Quote:

Originally Posted by marymarcel

Hi Palmarina

I dont use Firefox, but one of the other mods. does and has the same setting and is able to post to Facebook.

We are not sure what is happening here and there is nothing we can do if FB is blocking those since we are no longer part of Facebook, but you can contact Support team to let them know.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366