OFFICIAL Receiving-sending-exchanging Gifts

[KnittyGirl]

Good morning! I've noticed an issue with receiving gifts. Today I had 30 gifts to receive and I exchanged them all for the Goose. I should have had 60 Goose as I completed the Farm Pass requirements for 2 gifts for 1. I had 56 Goose. This happens a lot. I've gone through and accepted them one at a time and it will still do it randomly. It's very frustrating as I'm trying to fill my Chicken Sheds. Thank you!

[Taz D]

Originally Posted by KnittyGirl

Good morning! I've noticed an issue with receiving gifts. Today I had 30 gifts to receive and I exchanged them all for the Goose. I should have had 60 Goose as I completed the Farm Pass requirements for 2 gifts for 1. I had 56 Goose. This happens a lot. I've gone through and accepted them one at a time and it will still do it randomly. It's very frustrating as I'm trying to fill my Chicken Sheds. Thank you!

Hi KnittyGirl,
Sometimes some of the gifts do not come through so you do not get the full amount. It is intermitent and nearly impossible for the deverlopers to locate why as they can not duplicate this.

[KnittyGirl]

Thank you Taz!

[sosmek]

Originally Posted by KnittyGirl

Good morning! I've noticed an issue with receiving gifts. Today I had 30 gifts to receive and I exchanged them all for the Goose. I should have had 60 Goose as I completed the Farm Pass requirements for 2 gifts for 1. I had 56 Goose. This happens a lot. I've gone through and accepted them one at a time and it will still do it randomly. It's very frustrating as I'm trying to fill my Chicken Sheds. Thank you!

I do not have gifting tools. Every time I collect my pending gifts, I lose a few up to 100. Every time. I also manage my husband's game's, including farmtown, on the same computer. It doesn't matter how many gifts are backlogged.

[Taz D]

Originally Posted by sosmek

I do not have gifting tools. Every time I collect my pending gifts, I lose a few up to 100. Every time. I also manage my husband's game's, including farmtown, on the same computer. It doesn't matter how many gifts are backlogged.

Hi Sosmek,
I am sorry but this is an intermitent problem so the developers have not been able to duplicate this and neither have the moderators.
If you wish you can contact Support concerning this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Denise Dianna]

When I request ingredients, say one that includes yeast; can the yeast gained be used for any product that uses yeast or only the product requested?

[Taz D]

Originally Posted by Denise Dianna

When I request ingredients, say one that includes yeast; can the yeast gained be used for any product that uses yeast or only the product requested?

Hi DDenise,
The ingredients you get go into your storage with all the rest. No they are not saved for any specific product and neither are the ones you collect for quests.

[Denise Dianna]

Thank you Taz

[readytoretire]

Forgot how to request a gift, like Turkey Feathers. Can you refresh my memory. Thank you.

[Taz D]

Originally Posted by readytoretire

Forgot how to request a gift, like Turkey Feathers. Can you refresh my memory. Thank you.

Hi Readytoretire,
Exchane one gift for the item you want, accept it and then from the gift box click on the More button in that gift.