OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[Conjetta]

I just purchased the new 48x48 chainsaw and placed it on my farm 36. It wouldn't let me add the item to storage so I refreshed the page. It was gone. I went out and came back and the item still isn't showing. I cleared the memecache - didn't help. My tools are showing everything but trees. Can you please help?

[Taz D]

Originally Posted by Conjetta

I just purchased the new 48x48 chainsaw and placed it on my farm 36. It wouldn't let me add the item to storage so I refreshed the page. It was gone. I went out and came back and the item still isn't showing. I cleared the memecache - didn't help. My tools are showing everything but trees. Can you please help?

Hi Conjetta,
There is no purchase showing in your account for the new 48x48 chainsaw. Youcould not have purchased it as you have not purchased the 44x44 one yet. The latest purchase you made of chainsaws is the 40x40 on January 22nd.

[Conjetta]

I asked about the chainsaw I purchased and you said you didn't see it in my history. Well here it is:

2024-01-26 18:30:20 buy_item -50 182 Log Truck w/ Chainsaw (48x48)
2024-01-26 12:26:40 buy_item -32 232 Gluten Free Snack Shack
2024-01-26 12:26:17 buy_item -32 264 Gluten Free Mix Factor

[Taz D]

Originally Posted by Conjetta

I asked about the chainsaw I purchased and you said you didn't see it in my history. Well here it is:

2024-01-26 18:30:20 buy_item -50 182 Log Truck w/ Chainsaw (48x48)
2024-01-26 12:26:40 buy_item -32 232 Gluten Free Snack Shack
2024-01-26 12:26:17 buy_item -32 264 Gluten Free Mix Factor

Hi Conjetta,
Then you need to provide your ID for that set of farms because the one in your link below does not show that purchase. In fact it does not show any of those 3 items you listed.

[Conjetta]

https://apps.slashkey.com/farmtown/play/?farm_id=100000174603777.

I placed the chain saw on Farm #36.

[Taz D]

Originally Posted by Conjetta

https://apps.slashkey.com/farmtown/play/?farm_id=100000174603777.

I placed the chain saw on Farm #36.

Hi Conjetta,
Ok. According to your account data it is on a farm somewhere. I have searched all your farms except for 12 which is private. You will have to search that one for log truck and see if it is on there.
If it is not there, then it is possible that it disappeared due to layering. Check the store and see for that tool if it shows a Duplicate button. If it does then you can buy a replacement for coins. I do suggest you go to your farm 46 to buy it and place on the farm, then add it to your storage.
I suggest as well that you add a link in your signature to that second farm set as you have for the other one. That way if there is something we have to check you can just tell us which farm set.