OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[marymarcel]

Originally Posted by leighton23

No, I guess it cleared when I logged out? ( the gifted horses.. I sold them straight away )

and yes - jumped through all of available hoops as staed elsewhere

You seem to be blaming me???

Originally Posted by leighton23

How do I clear the memcache? your link just sends me to the game log in

Hi leighton

As it seems all suggestions given to you havent worked, then please contact Support team to let them check on this. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366