OFFICIAL Issues with Registering your Email to your FarmTown Account

[rockcandymountain]

So, I am attempting to access an account on the new website however the password is incorrect. I went to the Slashkey.com site and clicked on the Play in Facebook button. Once I got into my account, I changed the password. I then reloaded the game, expecting to see the window where it wants me to register the email and password. Nothing showed. I then tried logging into the account on the new site and I was unable to.

[Taz D]

Originally Posted by rockcandymountain

So, I am attempting to access an account on the new website however the password is incorrect. I went to the Slashkey.com site and clicked on the Play in Facebook button. Once I got into my account, I changed the password. I then reloaded the game, expecting to see the window where it wants me to register the email and password. Nothing showed. I then tried logging into the account on the new site and I was unable to.

Hi Rockcandymoutntain,
I moved your post to the thread about the website registration

It sounds like you changed your Facebook password. That account username and password do not have anything to do with the Website password and username/email address. If you changed your password in Facebook then it will not trigger the registration for the website.

We will need the account ID for that set of farms to be able to check this for you.

[rockcandymountain]

Taz, I went into that account using facebook, I changed the email address also. So now it should have a new email and password. I had expected that while in facebook I would have gotten the window to register that new email. Nothing came up. That user ID is 118475457760752

Thanks

[Taz D]

Originally Posted by rockcandymountain

Taz, I went into that account using facebook, I changed the email address also. So now it should have a new email and password. I had expected that while in facebook I would have gotten the window to register that new email. Nothing came up. That user ID is 118475457760752

Thanks

Hi Rockcandymountain,
You only changed the login for that account in Facebook. That has nothing to do with registering for the web site.

As this is brand new level 1 account you will not see the registration for the website until you level it up to level 21.
This is stated in the web Guide:
You need to have reached Level 21 in FarmTown using Facebook
before you will see any Registration methods in the Facebook version of FarmTown.

[rockcandymountain]

So Sorry. Now that you mention the Level 21 issue, I do recall having read that. I apologize!!!