OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Tiger]

Originally Posted by JNelson

can you send me link to instructions on how to get in forum if you forgot your login and/or password.... i know its here but can not find it to give to a few players having issues

Hi JNelson,

When they try to log into the forum the message that they see that tells them the password or email is incorrect has a link in it.


They need to click on that link and follow the instructions. The email password reset will go to the email account that they used to register with, not any new email they have now. That email can end up in the spam or junk folder of emails, so they need to check there for it.

If they have lost access to the email address they used to register with then they won't be able to get access to that email so what they can do is create a new forum account and let us know what the older forum account user name was, we do not require any passwords, and we can remove it.