OFFICIAL Quests

[Taz D]

Originally Posted by astrid1st

Thank you Marymarcel, the Start All worked now after I did what you suggested.

I am sorry I just do not understand the Load All part because until recently there was never an issue for years. I always completed the individual facilities, store the products and then after they all had the check marks, I click on the last and main facility to load to complete the quest. Most quests are Load All. I went into the individual facilities to check if I have enough products and in some cases it showed I did not have enough but still got the green check mark. Once the green check mark is there I cannot really add more products or is there a way to do it. I actually went ahead and planted the products needed again hoping it would make a difference and add it to the storage so I can finish the quest but it did not work. I know it must be frustrating for you that I keep asking but something is not right on my end. Again I have been playing FT for years and never had an issue. I am wondering if with the update something changed on my end ~ Astrid

Hi Astrid,
Did you check the filter in the facility manager as you were asked to do? When the change over was made to the HTML some players filter settings got changed. Please check that filter and make sure it is set just as shown in the picture.
The problem with your quests is not how much product you have completed in the facility. It is how much you have in your storage of that product. You have to store them from the facility to your storage to be able to use them for the quest. We can't explain it any simpler than that.

[astrid1st]

Originally Posted by Taz D

Hi Astrid,
Did you check the filter in the facility manager as you were asked to do? When the change over was made to the HTML some players filter settings got changed. Please check that filter and make sure it is set just as shown in the picture.
The problem with your quests is not how much product you have completed in the facility. It is how much you have in your storage of that product. You have to store them from the facility to your storage to be able to use them for the quest. We can't explain it any simpler than that.

I changed the filter earlier as per the message from today and the Start All did now work. I thought the filter was only for my Start All issue that I mentioned yesterday. Is there another filter for the Load for Quests. The Load ALL does work but not in the quests and that is why I am thinking there is something in my game that is off ~ Astrid

[marymarcel]

Originally Posted by astrid1st

I changed the filter earlier as per the message from today and the Start All did now work. I thought the filter was only for my Start All issue that I mentioned yesterday. Is there another filter for the Load for Quests. The Load ALL does work but not in the quests and that is why I am thinking there is something in my game that is off ~ Astrid

Hi Astrid

If you check the picture again, you will see it includes Regular Facilities (for Start All) and Service Facilities (for Load All)

If the Load All is not working for you, then open your Facility manager and be sure the service facilities have a tick in the little box near their picture. Also open the service facilities and see if all products have a tick in the little box near the picture for each product.

The problem you are having with loading service facilities is due you have little products stored.

Let me give you an example:

One of your quests is for Load Swiss knife.

Swiss knife is produced in the Explorer Accessories Factory.
When you start a batch for Swiss Knife you will get 20 done

20 Swiss Knife is the amount you need in your storage to be able to load 20 in the Explorer Shop.

In this case, by the time I checked your data, you only have 6 Swiss Knife in your storage.

So you need to start more batches for Swiss Knife in the Explorer Accessories Factory, then when they are done, send them to your storage.
Reload the game.
Open your storage, click in Harvest & Products button.

Click in the magnifying glass and type Swiss Knife in the box.
If you see you have 20 or more than 20 Swiss knife stored, then Open the Explorer shop and load a batch for that product.

[astrid1st]

Originally Posted by marymarcel

Hi Astrid

If you check the picture again, you will see it includes Regular Facilities (for Start All) and Service Facilities (for Load All)

If the Load All is not working for you, then open your Facility manager and be sure the service facilities have a tick in the little box near their picture. Also open the service facilities and see if all products have a tick in the little box near the picture for each product.

The problem you are having with loading service facilities is due you have little products stored.

Let me give you an example:

One of your quests is for Load Swiss knife.

Swiss knife is produced in the Explorer Accessories Factory.
When you start a batch for Swiss Knife you will get 20 done

20 Swiss Knife is the amount you need in your storage to be able to load 20 in the Explorer Shop.

In this case, by the time I checked your data, you only have 6 Swiss Knife in your storage.

So you need to start more batches for Swiss Knife in the Explorer Accessories Factory, then when they are done, send them to your storage.
Reload the game.
Open your storage, click in Harvest & Products button.

Click in the magnifying glass and type Swiss Knife in the box.
If you see you have 20 or more than 20 Swiss knife stored, then Open the Explorer shop and load a batch for that product.

Hello Marymarcel,
Thank you for this update and your patience. I printed your message and will try the different steps. I guess what confuses me is that the factories are getting the green check mark but as you said then there is not enough in storage. Again thank you and I will report back tomorrow. Have a good evening ~ Astrid

[Taz D]

Originally Posted by astrid1st

Hello Marymarcel,
Thank you for this update and your patience. I printed your message and will try the different steps. I guess what confuses me is that the factories are getting the green check mark but as you said then there is not enough in storage. Again thank you and I will report back tomorrow. Have a good evening ~ Astrid

Hi Astrid,
The main thing to remember is if it says you don't have enough of the product to load the service then go to the factory you produced the product in and store what is completed there. Then go back to your quest and load the service.

[astrid1st]

Originally Posted by Taz D

Hi Astrid,
The main thing to remember is if it says you don't have enough of the product to load the service then go to the factory you produced the product in and store what is completed there. Then go back to your quest and load the service.

Thank you very much Taz, I am going to show this to my son so he can get this done for me ~ Astrid