HTML5/WebGL: Game Not loading or frequent crashes

[marymarcel]

Originally Posted by KCJ

Not sure if this is the right spot for this question, but I hope so. I am having an issue with the game, using both Chrome and Opera, of the game randomly going to a grey box, which requires reloading the game. No real pattern, and sometimes it only takes one restart, other times it happens repetitively and I might have to restart it 3, 4, or even 5 times before I can play again. I have tried using Memcache and also clearing the browser, but neither, nor both, seems to have any effect on this glitch. Suggestions appreciated.

Hi KCJ

I moved your post to the thread about HTML5

Please be sure that the browser you are using is updated, sometimes they dont automatically update.

Also, check if you have any pending update for Windows or Mac in case you use it. You can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

You can check the first post, first page of this thread for the requirements for your computer.