Game Migration Updates

sue benz · #1 Feb 20 2021, 12:37 AM

When my sister USER ID number ( 100000135928490 ) goes to her facility manager only her client facilities show up. None of her regular one or animal barns show up

goldendreamer · #2 Feb 20 2021, 03:05 AM

Quote:

Originally Posted by sue benz

When my sister USER ID number ( 100000135928490 ) goes to her facility manager only her client facilities show up. None of her regular one or animal barns show up

I am having the same problem. Only client facilities are showing up.

**Tiger** · #3 Feb 20 2021, 05:05 AM

Quote:

Originally Posted by sue benz

When my sister USER ID number ( 100000135928490 ) goes to her facility manager only her client facilities show up. None of her regular one or animal barns show up

Hi sue benz,

Please have your sister open the Facility Manger and click on the Funnel top right and make sure that it is set like this. If it's, not she needs to change it to those settings and then click the green check mark to save the changes.

smilie224 · #4 Feb 20 2021, 05:21 AM

Hi Team,
This is not a big deal for me, as it looks like I did receive all of my products to storage - but I wanted to let you know in case it is a bug.

When I logged in this morning, all of my fields that were ready as of yesterday (except quest farm) were already worked (fish, trees, flowers, everything). Based on the timing of when my fish would be ready again, I believe this happened a couple of hours before the update.

I confirmed with super neighbors that they had not worked the farms.

Since I saw others say can't replant, I did double check that part. It was weird, 4 of the farms were able to be replanted & irrigated and still show up. Another 5 of them were replanted with irrigation but they still show just plowed. The irrigation does show that it is done for the next 19.9 hours (as per normal) but crops aren't there.
Update from orig post: The crops that were not ready are still showing as growing (forgot to mention that part). Was able to fish this morning, and appears to be showing as correct timing of when ready again.
All just the fyi in case it helps troubleshooting. Also forgot to mention 1 of the farms 5 farms mentioned above DID show planted and irrigation showing correctly as well. So summary of planting this morning (5 farms showed replanted/irrigated. 3 did not.

**Tiger** · #5 Feb 20 2021, 05:39 AM

Quote:

Originally Posted by goldendreamer

Is only the facility manager showing work for the facilities and not for referrals. I am only seeing the list of In Stock yet I see people are posting both and I don't see the others. I am feeling stupid since I haven't done this in a couple months. What am I missing.

Quote:

Originally Posted by goldendreamer

I am having the same problem. Only client facilities are showing up.

Hi goldendreamer,

Please open the Facility Manger and click on the Funnel top right and make sure that it is set like this. If it's, not you need to change it to those settings and then click the green check mark to save the changes and then you should be able to see all your facilities in whichever order you set them to in the A-Z filter.

**Tiger** · #6 Feb 20 2021, 05:56 AM

Quote:

Originally Posted by JP Farmer

106027394708262 I can't plant as Super Neighbour. When I reload to see if there are any crops it just says PLOWED FIELD when I put the cursor over the farm. I noticed it, because the XP didn't add as I was sowing.
Thank you so much for all the hard work you are doing to get Farm Town back in working order. I love that the Facility Manager has been activated, even if I don't have all the tools to work it easily, but have to click on a lot of then one at a time

Hi JPFarmer,

The developers are aware of this issue and we are investigating the cause of it.
If you can reproduce this yourself, please provide the exact method you used to produce it and which size tools you used to plant with, and if it's happening with both the seeders and/or the Harvest-Plant combines if you own those as well.

When you have planted a farm, please refresh that farm and see if it is still planted. If the farm did not stay planted, then please let us know which tools this happened with, if there was a crop planted and you used a combine, which crop was ready to harvest and what crop you tried to plant.

JP Farmer · #7 Feb 20 2021, 07:37 AM

Quote:

Originally Posted by Tiger

Hi JPFarmer,

The developers are aware of this issue and we are investigating the cause of it.
If you can reproduce this yourself, please provide the exact method you used to produce it and which size tools you used to plant with, and if it's happening with both the seeders and/or the Harvest-Plant combines if you own those as well.

When you have planted a farm, please refresh that farm and see if it is still planted. If the farm did not stay planted, then please let us know which tools this happened with, if there was a crop planted and you used a combine, which crop was ready to harvest and what crop you tried to plant.

Hi, Tiger.
I hve now tried two different crops, Chia and ACorn Squash, using a Seeder EX (6x6), with the same result. Both times, when I reloaded the farm it was still just plowed

**Tiger** · #8 Feb 20 2021, 06:04 AM

Quote:

Originally Posted by smilie224

Hi Team,
This is not a big deal for me, as it looks like I did receive all of my products to storage - but I wanted to let you know in case it is a bug.

When I logged in this morning, all of my fields that were ready as of yesterday (except quest farm) were already worked (fish, trees, flowers, everything). Based on the timing of when my fish would be ready again, I believe this happened a couple of hours before the update.

I confirmed with super neighbors that they had not worked the farms.

Since I saw others say can't replant, I did double check that part. It was weird, 4 of the farms were able to be replanted & irrigated and still show up. Another 5 of them were replanted with irrigation but they still show just plowed. The irrigation does show that it is done for the next 19.9 hours (as per normal) but crops aren't there.
Update from orig post: The crops that were not ready are still showing as growing (forgot to mention that part). Was able to fish this morning, and appears to be showing as correct timing of when ready again.
All just the fyi in case it helps troubleshooting. Also forgot to mention 1 of the farms 5 farms mentioned above DID show planted and irrigation showing correctly as well. So summary of planting this morning (5 farms showed replanted/irrigated. 3 did not.

Hi smilie224,

All your issue may be due to the current issue with planting that SNs are also getting which is being investigated.

If you can reproduce the issue on yourself, please try planting with either the seeders or the Harvest-Plant combines, then refresh the farm when you are done and see if it stayed planted. If it did, please reload the game and check that farm again.

If the farm did not stay planted, then please let us know which tools this happened with, if there was a crop planted and you used a combine, which crop was ready and what crop you tried to plant.

smilie224 · #9 Feb 20 2021, 06:30 AM

Hi Tiger, I hope I got this testing right for you based on your instructions and my interpretation

Ran tests on quest/default farm if that matters. Single plots (not layered). Self planted with tools (see list below).
For all tests, the crops DID show as growing on first reload and second reload. Here are the tools I used:
*Yellow extended seeder only - alfafa
*Red 256 seeder only - cassava
*White h/p/sow (combine) - basil
*Red h/p/sow (combine) - hibiscus
Planted with irrigation, so I won't know if grows fully for 4 hours, and I work today, so may not be able to give update til late afternoon (if you need it)