HTML5/WebGL: Game Not loading or frequent crashes

[marymarcel]

Originally Posted by cbj

1338879871 I cannot load the game other then going to 'Raul Web/gl post' so please don't ever remove it. Then I go to Step 5, which gets me in. But no neighbors no nothing... Step 6 does not work. I have sent 4 separate messages and haven't found any responses??? Please Help LOVE this game

Hi cbj

I moved your post to the HTML5 thread were all your previous posts were responded.

Please if you dont find your post and the possible responses, follow the instructions given this thread:
http://r1.slashkey.com/forum/showthread.php?t=594766

About your problem loading the game;

If you are a Mac user, then please check if you have to update your mac. If you dont know how to do that, please contact Apple help center.
Also, we have reports that Safari browser is not working for mac users, but Opera browser is working correctly for some of them. You could try Opera and see how it goes for you.

If nothing works for you, then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

If you can't open the FT Console watch the "U" number in the upper right corner of your farms for the last number shown.