HTML5/WebGL: Game Not loading or frequent crashes

[marymarcel]

Originally Posted by ginnymae52

#1230480157 My whole computer is freezing up when I go to my farm. I can work my ships, but when I leave there to go and plant that's when it freezes up. And before it freezes my farm is covered with an kaleidoscope look. I have cleaned my cache and it didn't help. Please help if you can.

Hi ginnymae

Please be sure you are loading your farms from the game icon in the left column in your Facebook home page. If you are using a saved link, it could be corrupted and not working anymore.

Also be sure your browser is up to date and if you have any pending update for Windows or Mac in case you use it.

After doing any change, please close your browser and then restart your computer.

Im not sure which cache you have cleaned, memcache or browser cache.

You should clear your browser cache. After the clearing, the game will load slowly as all graphics have to be loaded again.

If you need instructions on how to clear your browser cache, please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890