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Forum: Help & Support Today, 12:55 AM
Replies: 2,701
Views: 999,014
Posted By Taz D
OFF LINE ISSUE!! We are all experiencing...

OFF LINE ISSUE!!

We are all experiencing the off line problem when loading the farms.


We still are able to work our farms or our Super Neighbors farms off line.

We have emailed the...
Forum: Help & Support Nov 08 2024, 11:52 PM
Replies: 573
OFFICIAL Cargo Ships
Views: 175,577
Posted By Taz D
Hi Pjgerman, I moved your post to the thread...

Hi Pjgerman,
I moved your post to the thread about the cargo ships.
Are you talking about their ship being in your port? If so there isn't any way for you to do that. If you don't want to do their...
Forum: Help & Support Nov 07 2024, 09:31 PM
Replies: 809
OFFICIAL Freight Trains
Views: 68,107
Posted By Taz D
Hi Lynnetimpeiro, One other note is you can not...

Hi Lynnetimpeiro,
One other note is you can not have 2 of the same engine on the same farm. So you can not 2 supreme engines on the same farm.
Forum: Help & Support Nov 06 2024, 10:54 AM
Replies: 1,119
OFFICIAL Farm Pass
Views: 73,691
Posted By Taz D
Hi Tom, I moved your post to the thread about...

Hi Tom,
I moved your post to the thread about the Farm Pass,
The seasonal goal for working the facility is the facility itself and you only get 1 regardless of how many products are in the facility.
Forum: Help & Support Nov 04 2024, 10:14 PM
Replies: 2,701
Views: 999,014
Posted By Taz D
Hi Sundos, It is not the game. As I said...

Hi Sundos,
It is not the game. As I said Chromebooks do not have a lot of memory and the game minimums are higher than they were when on Facebook.

Did you check to see if there were any updates...
Forum: General Feedback Nov 04 2024, 09:17 PM
Replies: 1
Views: 395
Posted By Taz D
Hi Joyinlife, If you want to make a suggestion...

Hi Joyinlife,
If you want to make a suggestion please post it in the Suggestions section where we organize those by subject for the devleopers to see. You can not start a new thread in that section...
Forum: News & Announcements Nov 04 2024, 09:06 PM
Replies: 41
Views: 12,260
Posted By Taz D
Hi TomC, As always only the developers know...

Hi TomC,
As always only the developers know when they will release anything.
Forum: Help & Support Nov 04 2024, 08:14 PM
Replies: 573
OFFICIAL Cargo Ships
Views: 175,577
Posted By Taz D
Hi Conjetta, Ask her to go to her My Ships tab...

Hi Conjetta,
Ask her to go to her My Ships tab and then click in the eye showing up to the right of My Ships.

Then if the ships show up, she has to add a check mark for every ship. Click the eye...
Forum: Help & Support Nov 04 2024, 08:11 PM
Replies: 746
Views: 95,672
Posted By Taz D
Hi Conjetta, She has to make sure that Allow...

Hi Conjetta,
She has to make sure that Allow Planting is checked in the SN settings for you. She needs to make sure she does not have Disable Super Neighbor Farming under the name for the farm. And...
Forum: Help & Support Nov 04 2024, 04:50 PM
Replies: 129
Views: 33,079
Posted By Taz D
Hi Jnorton, I moved your post to the thread...

Hi Jnorton,
I moved your post to the thread about trading. It depends on what you are trying to sell. All the information about buying and selling to non-neighbors is in the Game Guide chapter 10 in...
Forum: Help & Support Nov 03 2024, 06:40 PM
Replies: 2,701
Views: 999,014
Posted By Taz D
Hi Sundos, I moved your post to the Help &...

Hi Sundos,
I moved your post to the Help & Support thread about game loading problems.
The main issue I think is your old chromebook. Those do not have a lot of memory in them and it does take a...
Forum: News & Announcements Nov 01 2024, 12:58 PM
Replies: 41
Views: 12,260
Posted By Taz D
Raul just posted this: Post Release...

Raul just posted this:


Post Release Updates - November 1st, 12:45PM

- Released the Truck Supplies Factory and the Truck Service Center facilities.
Forum: Help & Support Nov 01 2024, 12:23 PM
Replies: 1,039
OFFICIAL Quests
Views: 812,775
Posted By Taz D
Hi Snookie Sue, I could not duplicate this. I...

Hi Snookie Sue,
I could not duplicate this. I also started several products for quests this morning with no problems.


If you wish you can contact Support about this. To contact Support click on...
Forum: Help & Support Nov 01 2024, 11:59 AM
Replies: 1,039
OFFICIAL Quests
Views: 812,775
Posted By Taz D
Hi Irish, I am sorry this happened to you, but...

Hi Irish,
I am sorry this happened to you, but I can't duplicate this. I also started several items in quests this morning and they are working.
As long as those items are not non-working facility...
Forum: Help & Support Nov 01 2024, 10:56 AM
Replies: 1,039
OFFICIAL Quests
Views: 812,775
Posted By Taz D
Hi Snookie Sue, I moved your post to the Help &...

Hi Snookie Sue,
I moved your post to the Help & Support thread about quests as this has nothing to do with the current release.
When you start a product for a quest be sure to not use the Start all...
Forum: Help & Support Oct 31 2024, 11:00 PM
Replies: 1,197
OFFICIAL Tools and Fuel
Views: 101,087
Posted By Taz D
Hi John, I do not see your refuelling for...

Hi John,
I do not see your refuelling for today. You refueled yesterday at 11:46 PM eastern time. You can only refuel once every day, so that is why you got zero, you have tried too early.
Also if...
Forum: Help & Support Oct 31 2024, 09:57 PM
Replies: 1,197
OFFICIAL Tools and Fuel
Views: 101,087
Posted By Taz D
Hi John, You have 68 fuel tanks from oil...

Hi John,
You have 68 fuel tanks from oil refinery and 4 fuel tanks from gifts in your storage. You refueled yesterday and got 388,450 fuel from1,295 fuel tanks. I am not sure what you mean by not...
Forum: Help & Support Oct 30 2024, 12:58 PM
Replies: 642
Views: 203,635
Posted By Taz D
Hi Lisa, Do you have something else in that...

Hi Lisa,
Do you have something else in that area? Which farm?
Forum: Help & Support Oct 30 2024, 12:16 PM
Replies: 642
Views: 203,635
Posted By Taz D
Hi Lisa, I moved your post to the thread about...

Hi Lisa,
I moved your post to the thread about plowing.

It looks like the previous plots are too close to the edge by one space. The only thing you can do is delete all the existing plots and...
Forum: News & Announcements Oct 29 2024, 09:53 PM
Replies: 41
Views: 12,260
Posted By Taz D
Hi kadin.nguyen The information you are looking...

Hi kadin.nguyen
The information you are looking for is in that post link. It is a long post so please read through it as that will tell you how to use this new feature.
Forum: Help & Support Oct 29 2024, 11:31 AM
Replies: 2,701
Views: 999,014
Posted By Taz D
Hi CeejayF, I moved your post to the thread...

Hi CeejayF,
I moved your post to the thread about loading issues. Your picture is to small to tell what the error message is. However it is not a game wide issue as all the servers are up.
It is...
Forum: News & Announcements Oct 28 2024, 05:41 PM
Replies: 41
Views: 12,260
Posted By Taz D
Thanks Raul and team

Thanks Raul and team
Forum: Help & Support Oct 28 2024, 01:41 PM
Replies: 1,197
OFFICIAL Tools and Fuel
Views: 101,087
Posted By Taz D
Hi AnnieGreenThumb, We can not make it go...

Hi AnnieGreenThumb,
We can not make it go away. Once you buy a tool you have it permanently. This is because any purchases of that tool after the first purchase are for coins. Even if you sell the...
Forum: Farm Town Social Oct 28 2024, 01:06 PM
Replies: 3
Views: 1,146
Posted By Taz D
The new facilities are not working yet. The...

The new facilities are not working yet. The developers are aware of this.
Forum: Help & Support Oct 28 2024, 12:42 PM
Replies: 1,593
Views: 764,703
Posted By Taz D
Hi pdsegida, I moved your post to the thread...

Hi pdsegida,
I moved your post to the thread about facilities. The developers are aware of the problem and working on getting it fixed.
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