Hi Mrs Bee,
I am sorry, but we do not get notified when someone posts on their profile. Messages on your forum profile can not be moved to the correct area.
When you require help with the game please click on this link to be taken to the Help and Support section:
http://r1.slashkey.com/forum/forumdisplay.php?f=1
When you get there you just look for a thread with a title that most suits your question or issue, then read the 1st post on page 1 and see if anything listed there helps. For speed here are some links:
For regular quests please post in this one:
http://r1.slashkey.com/forum/showthread.php?t=468066
For Co-operative quests please post in this one:
http://r1.slashkey.com/forum/showthread.php?t=604342
Please remember to say which quest it is and which step it is that has the problem, along with your user ID.