OFFICIAL Wall Request Issues

[Sharon A]

When I post under my name Sharon Spencer Allen it shows under Lisa Allen Hall. After posting 3 or more times it will finally post under the correct name. Why is this doing happening? People can't get my factories and facilities unless they go to my wall directly.

[Tiger]

Originally Posted by Sharon A

When I post under my name Sharon Spencer Allen it shows under Lisa Allen Hall. After posting 3 or more times it will finally post under the correct name. Why is this doing happening? People can't get my factories and facilities unless they go to my wall directly.

Hi Sharon A,

I have moved your post to the thread about Wall Requests.

• When did this start happening?
• Does this happen every time the posts are worked via the Wall Requests page or only sometimes?
• Are you friends with Lisa Allen Hall? Is that the avatar name or the Facebook name? Is it always that name that this happens with?
• Are the friends that are getting this problem friends with that person?

Please try the following if you have not already done so:
Try clearing your FT memcache. To run memcache Click Here. A window will open with a list of "unsetting", which is the memcache being cleared. Close that window and FT if you have it open in another browser window. Please also clear your browser caches, close browser, then log out of Facebook and then log back in again and reload the game and see if that corrects the problem. After doing this the first time your farms are loaded, they will load slightly slower as all the graphics need to be loaded from a fresh start.

I am copying your report over to the devs bugs thread for them to see.

[lillymc]

I clicked on one of my FB friend's and neighbor facility request and it took me to a completely different farm for a player named olga.. and it is not Karin's farm town name ..

[Tiger]

Originally Posted by lillymc

I clicked on one of my FB friend's and neighbor facility request and it took me to a completely different farm for a player named olga.. and it is not Karin's farm town name ..

Hi lillymc,

Did you try to work their facilities from a post in your Facebook News Feed or their timeline or was it when clicking on a link in the My Requests page?

This tends to happen when your friend has access to more than one account.
They may be using Facebooks switch user to switch between the accounts on the same device and browser to help their friends out.

The devs have not made any changes, so it may be that Facebook has made some changes which may be causing it.

Please ask your friend either contact support about this so they can work with them or they can try doing the following:

• Before switching to another account, close the browser and open it again. Then switch accounts and see if that corrects the problem.
  
  
• If that doesn’t work, they need to make sure that they still have the log in details for all the accounts, then please ask them to logout of all of the accounts they are using, then close the browser and open it again before they use their own account to post facilities. If that corrects the problem for that account, they can then try the other friends account again and see if the problem comes back again for their own account.

If your friend is not online now to let them know what is happening so they can try this to see if new posts will behave correctly when using My Requests, for you to work their facilities when this happens you can try finding their posts on their Facebook profile and work them from there and see if it takes you to their facilities and lets you work them or if the same problem happens and it takes you to another persons farms.