OFFICIAL Receiving-sending-exchanging Gifts

[cactuzlady]

....I recently purchased the red gift machine which should multiply my gifts by 4 however I am only receiving times 3......

[Taz D]

Originally Posted by cactuzlady

....I recently purchased the red gift machine which should multiply my gifts by 4 however I am only receiving times 3......

Hi cactuzlady,
Please provide your Farm Town ID so we can check this. You can find that number in the banner above your farm.

[Joyinlife]

Originally Posted by cactuzlady

....I recently purchased the red gift machine which should multiply my gifts by 4 however I am only receiving times 3......

I am having the same problem. I paid the full amount to get 4 gifts instead of one each time. It will sometimes short me one or two which it did today. Also, if I have for instance, 50 trees for gifts. I notice it is more than not, NOT giving me the amount I received. I know because I have counted. Can this be rectified?

[Taz D]

Originally Posted by Joyinlife

I am having the same problem. I paid the full amount to get 4 gifts instead of one each time. It will sometimes short me one or two which it did today. Also, if I have for instance, 50 trees for gifts. I notice it is more than not, NOT giving me the amount I received. I know because I have counted. Can this be rectified?

Hi Joyinlife,
The multiple gifts are only for certain types of gifts. That information is in the Game Guide chapter 21 about tools:
https://www.slashkey.com/forum/showt...62#post6006162


I am sorry but we have no way to recitfy this for you. It is an intermitent problem that happens sometimes that some of the older gifts do not work.


If you wish you can contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366