HTML5/WebGL: Game Not loading or frequent crashes

[Hugh.Yarbrough]

I can't load anything it gray screens on me. 564106419

[Tiger]

Originally Posted by EveningAllTim

1343912884 farm user ID i have a back screen with static cube and message saying browser not supported. i am on Safari 13.1.2 with IOS High Sierra all upto date.
my last checkpoint stage is Checkpoint-B-000 - Initialized
2021-01-16 13:03:36.284 LOGFT Client Services Inited.
2021-01-16 13:03:36.285 LOGSessionId: 161303
Browser: unknown: "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.0.1 Safari/605.1.15"
WebGL Supported, but DISABLED ------------------- ERROR!

i can finally gain access with Chrome after resetting chrome://flags. the graphics are very hazy! But it states Safari is supported and i use all CMD shortcuts on this browser and need it for other work which Chrome does not allow i have tried ticking unticking all elements in the develop tab to engage and disengage Webgl indicators

Hi EveningAllTim,

Chrome flags are experimental, you should have seen a warning at the top of the page informing you of the security risks they may cause. If you didn't see it go look so you know.

Mac users are having success with Opera without having to mess with any flags, so you might want to try that browser and see if it's any good for you. If you've never used Opera before please remember to allow cookies and popups in that browser.

[Tiger]

Originally Posted by Hugh.Yarbrough

I can't load anything it gray screens on me. 564106419

Hi Hugh,

Please click on this link and read the parts about not being able to load the game do you know you've done everything you can do yourself. If you've already tried those you need to supply the 3rd item requested, the last check point you see under the Toggle FT Console. Here's the link:
http://r1.slashkey.com/forum/announcement.php?f=1

[Tiger]

Originally Posted by Qivis

Hey Tiger, A few farmers are asking if they should report their purple hand being still greyed out and have asked how and where to report it. I am assuming this has something to do with their cache not loading properly from your response to HansD? Mine is working fine.

Hi Qivis,

If they own it and it's grayed out in the toolbox, you can ask them to check if it's showing up in their Item storage. If it's not there and they own it then it's usually because it's out on a farm somewhere so they will have to go look for it and put it in storage.

If they still can't find it have them post here themselves with USER ID so we can take a look if it's showing up in data.

Edit to Ad:
Some users have a problem with some tools not showing up in the shortcuts in the game bar, where they had them before the move. If it's that then please ask them to post here.

Thanks

[Hooter678]

Game is stuck on black screen...1829593921

[Tiger]

Originally Posted by Hooter678

Game is stuck on black screen...1829593921

Hi Hooter678,

Your other post about this was moved to a thread for the developers.

Please click on this link and read the part about issues loading the game and makes sure you have done all of those, then if you still can't load the game we need the information for the last checkpoint you can see under the Toggle FT Console. http://r1.slashkey.com/forum/announcement.php?f=1

[cbj]

I got thru #5 workings as was stated. I use Safari and am Mac Sierra 10.5.6> I hope this is the information you wanted. #6 wouldn't load Thank you Cbj

[Tiger]

Originally Posted by cbj

I got thru #5 workings as was stated. I use Safari and am Mac Sierra 10.5.6> I hope this is the information you wanted. #6 wouldn't load Thank you Cbj

Hi cbj,

We are aware that Mac users are having problems with Safari and Chrome, please try Opera as that has worked for them and see if it works for you.

If you have never used Opera browser before please remember that you need to allow cookies and pop up in the browser, those are needed for Farm Town.

[missy bigbaps]

need to get on my farmtown big it just goes grey. ty

[wnnrgn]

100000581802338 gray screen U-75 same thing everyday all week long what do I need to do???? do I need a different browser or will I ever be able to play again I know I have lost 4 FC alone no telling what else I really miss the game and I know you guys have hard work so ty for all you all do for us--if I can't play I will delete the game--ty