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  #641  
Old Mar 02 2017, 11:05 AM
user007 user007 is offline
 
Join Date: Jan 19 2012
Posts: 30
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Quote:
Originally Posted by Tiger Laybourne View Post
Hi user007,

I have moved your post to the NCC thread.

I have cleaned your NCC data. Please exit the game then load it again and see if the 3rd uniform outlet is now showing in the contest.
no it still isnt showing up and I ran memcashe and reloaded game
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  #642  
Old Mar 02 2017, 11:11 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,785
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Quote:
Originally Posted by user007 View Post
no it still isnt showing up and I ran memcashe and reloaded game
Hi user007,

I have cleaned your data again. Can you also clear your browser caches before you load the game again.

If it doesn't work this time then you will have to contact support.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
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  #643  
Old Mar 02 2017, 11:30 AM
user007 user007 is offline
 
Join Date: Jan 19 2012
Posts: 30
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Quote:
Originally Posted by Tiger Laybourne View Post
Hi user007,

I have cleaned your data again. Can you also clear your browser caches before you load the game again.

If it doesn't work this time then you will have to contact support.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
It is still not showing but now it isnt showing the dinner restaurant either both show up in the facility manager
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  #644  
Old Mar 02 2017, 11:45 AM
Boo again Boo again is offline
 
Join Date: Sep 06 2009
Location: Texas
Posts: 23
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I am having the same issue as user007. have cleared memcache and reloaded 2 times. have switched farms for the facility. have put into storage and brought back out. still not showing.
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  #645  
Old Mar 02 2017, 11:51 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,785
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Originally Posted by Boo again View Post
I am having the same issue as user007. have cleared memcache and reloaded 2 times. have switched farms for the facility. have put into storage and brought back out. still not showing.
Hi Boo again,

Please be specific. Which facilites are not showing up for you? Please do NOT store any of them as that can remove you from the contest.
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  #646  
Old Mar 02 2017, 11:57 AM
Boo again Boo again is offline
 
Join Date: Sep 06 2009
Location: Texas
Posts: 23
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Quote:
Originally Posted by Tiger Laybourne View Post
Hi Boo again,

Please be specific. Which facilites are not showing up for you? Please do NOT store any of them as that can remove you from the contest.
The facility in question is the Uniform Outlet. I bought a 2nd one which shows on the farm and in the facility manager, but not in the contest.
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  #647  
Old Mar 02 2017, 12:02 PM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,785
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Quote:
Originally Posted by Boo again View Post
The facility in question is the Uniform Outlet. I bought a 2nd one which shows on the farm and in the facility manager, but not in the contest.
Hi Boo again,

Thank you for the information. I have cleaned your NCC data. Please exit the game, clear your browser caches, then reload and see if the uniform outlet has now been added.
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  #648  
Old Mar 02 2017, 12:14 PM
Boo again Boo again is offline
 
Join Date: Sep 06 2009
Location: Texas
Posts: 23
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Quote:
Originally Posted by Tiger Laybourne View Post
Hi Boo again,

Thank you for the information. I have cleaned your NCC data. Please exit the game, clear your browser caches, then reload and see if the uniform outlet has now been added.
ok - I cleared the browser caches. Now I am not only missing the Uniform Outlet, but also the Film Making Supplies Factory. Both show on the the farm and in the facilities manager, but not in the contest.
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  #649  
Old Mar 02 2017, 12:23 PM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,785
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Quote:
Originally Posted by Boo again View Post
ok - I cleared the browser caches. Now I am not only missing the Uniform Outlet, but also the Film Making Supplies Factory. Both show on the the farm and in the facilities manager, but not in the contest.
Hi Boo again,

I have cleaned your NCC data again. Please exit the game completely and load it again and see what is now showing.

If it hasn't added all the facilities this time you will need to contact the support team as there is nothing else we can try from the forum.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
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  #650  
Old Mar 02 2017, 05:27 PM
Conjetta Conjetta is offline
 
Join Date: Jun 23 2016
Posts: 36
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Quote:
Originally Posted by Tiger Laybourne View Post
Hi Conjetta,

Taz is not available at the moment.

I have cleaned your contest data. Please exit the game and then load it again and check if the Dinner restaurant is now showing up in the contest.
I left completely for an hour or so and it's still not there.

Thanks for your assistance. I see there are several complaints, so I understand you are busy.
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add faciities in contest, facilities in contest, ncc, neighborhood chain, neighborhood contest

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