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  #2791  
Old Jan 25 2021, 01:11 AM
sevasti sevasti is offline
 
Join Date: Sep 25 2009
Posts: 2
Default For my neighbour

Hello there...
The game won't load for my super neighbour. I wrote here about it the other day and it was suggested he clear his cache and try again. However, that didn't work. Do you have any suggestions I can pass on to him.
Here are his details: 1593941778 it stops at u55 and goes to gray screen
sdk v8.1.1 with FBJSSDK/V8.0

Also, I'd just like to thank you all for the work you're doing here.
I really appreciate it.
Cheers and thanks,
Seva
  #2792  
Old Jan 25 2021, 01:16 AM
eileenR eileenR is offline
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Join Date: Sep 12 2018
Posts: 1
Default

Farmtown ID 1364349135 Stuck on Black Screen
2021-01-25 07:08:46.650 INFOCheckpoint-B-000 - Initialized
2021-01-25 07:08:46.651 LOGFT Client Services Inited.
2021-01-25 07:08:46.667 LOGSessionId: 251508
  #2793  
Old Jan 25 2021, 02:47 AM
Monstertjie Monstertjie is offline
 
Join Date: Sep 09 2010
Posts: 13
Default

Facebook USER ID number is: 110588150456976
Gray screen
2021-01-25 08:44:59.395 ERRORNullReferenceException: Object reference not set to an instance of an object.
  #2794  
Old Jan 25 2021, 05:21 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,354
Default

Quote:
Originally Posted by sevasti View Post
Hello there...
The game won't load for my super neighbour. I wrote here about it the other day and it was suggested he clear his cache and try again. However, that didn't work. Do you have any suggestions I can pass on to him.
Here are his details: 1593941778 it stops at u55 and goes to gray screen
sdk v8.1.1 with FBJSSDK/V8.0

Also, I'd just like to thank you all for the work you're doing here.
I really appreciate it.
Cheers and thanks,
Seva
Hi Seva,

Your previous post was answered and you were asked to tell your friend that they need to join the forum and post themselves. If they are having difficulty knowing how to register, perhaps you could help them with that part.

Please ask them to try the following:

They need to make sure that they that have done any updates on their computer that are showing as needing updated.

Then please ask them to follow the instructions in the Announcement which shows at the top of any section of the forum. They need make sure they have done whats is listed under First Load of Farm Town before they try to load the game again. Here's the link to that post, which you can give to them:

http://r1.slashkey.com/forum/announcement.php?f=1

If after doing those they still can not load their farms to show and see things like crops, trees etc they can scroll further down that post to Persistent loading issues. The institutions under that heading includes a link to instructions on how to register if they need them. The link to this thread is also in that post so it will bring them here so that they can post their information in the reply box at the bottom of the page.
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  #2795  
Old Jan 25 2021, 05:21 AM
ImaOldHippie ImaOldHippie is offline
 
Join Date: Jul 29 2009
Posts: 23
Default

1223930732.......unable to harvest animals on 1st farm (original one)
  #2796  
Old Jan 25 2021, 05:32 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,354
Default

Quote:
Originally Posted by eileenR View Post
Farmtown ID 1364349135 Stuck on Black Screen
2021-01-25 07:08:46.650 INFOCheckpoint-B-000 - Initialized
2021-01-25 07:08:46.651 LOGFT Client Services Inited.
2021-01-25 07:08:46.667 LOGSessionId: 251508
Hi eileenR,

Thank you for the information you have provided so far, please continue with the following:

Have you all done any updates for your computer that may be showing? If you have not please do them so that you know your computer is as up to date as it can be.

With windows computers, you can usually check for those by just typing update in the search box bottom left of your screen and then you'll see something like search for updates which you can click on and then follow the instructions.

When or if you have done those please click on the following link and confirm that you have also already done the 4 items listed under First Load of Farm Town with your browsers. If you haven't done those, please do them:
http://r1.slashkey.com/forum/announcement.php?f=1

When those are done, try loading the game. Wait at least 5 minutes. First load can be very slow when using an older computer.

If you still can't load your farms at all, so that you can show and see things like your crops and trees etc on them, please recheck the information you have already provided and let us know if those have changed at all and if you are seeing any error in the information under the console below your game screen.
__________________
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Clickable Help Links:
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How to get and Create your Farm Link
How to FIND YOUR POSTS on the forum.


  #2797  
Old Jan 25 2021, 06:12 AM
Sharpie1 Sharpie1 is offline
 
Join Date: Jan 25 2021
Posts: 1
Default still locked out

I.D.no. 1352752248 black screen toggle FT console
  #2798  
Old Jan 25 2021, 06:26 AM
Lovebirds Lovebirds is offline
 
Join Date: Jul 05 2009
Location: Virginia
Posts: 15
Default

Quote:
Originally Posted by ImaOldHippie View Post
1223930732.......unable to harvest animals on 1st farm (original one)
I'm having the same problem or at least I thought I was. When I click on the buildings, no words show on the screen so I decided to check them. I checked my balance of, let's say hen eggs, BEFORE I tried to harvest them. After clicking I checked the balance again and it had gone up, so actually the animals/products ARE being harvested but it doesn't tell you that they have been. Once you leave that first farm and go back to it the harvest times show. I agree it needs to be fixed but for now they are harvesting.
  #2799  
Old Jan 25 2021, 06:31 AM
Edmo Edmo is offline
 
Join Date: Mar 22 2012
Location: Canada
Posts: 46
Default

USER ID: 383063949631381

GRAY SCREEN - SAD FACE

2021-01-25 12:20:00.081 INFOCheckpoint-B-000 - Initialized
2021-01-25 12:20:00.089 LOGFT Client Services Inited.
2021-01-25 12:20:00.159 LOGSessionId: 250720
Browser: Blink: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.96 Safari/537.36 Edg/88.0.705.50
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)

***Note: I am unable to copy and paste the last checkpoint because the game freezes, my mouse does not highlight and the screen goes quickly into gray.
  #2800  
Old Jan 25 2021, 07:00 AM
conniebailey264@gmail.com conniebailey264@gmail.com is offline
 
Join Date: Nov 25 2018
Posts: 11
Default 110457023226343

stck in the gray screen wont load anything
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