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  #11  
Old Mar 08 2023, 10:54 PM
GrammieRee GrammieRee is offline
 
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This shows my co-op with tag on:

This is what my husband sees:

The only difference is if I put a tag on an item, he doesn't have a green checkmark on it.
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  #12  
Old Mar 08 2023, 10:54 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by GrammieRee View Post
Thanks, Taz, but that won't help. It's been an ongoing issue for a while now so farms and computers have been closed and shut down many times but it hasn't helped..
I'm going to see if I can post pictures here to show you what my co-op looks like from my farm and what it looks like from his side.
Hi GrammieRee,
What quest are you trying to do?
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #13  
Old Mar 08 2023, 10:55 PM
GrammieRee GrammieRee is offline
 
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Hmm trying again... to post a pic...
https://photos.app.goo.gl/RXMRMnGxWdaGfFjL8
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  #14  
Old Mar 08 2023, 10:57 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by GrammieRee View Post
Hmm trying again... to post a pic...
Hi GrammieRee,
Just tell me which one and your account ID, so I can look at it in your data.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #15  
Old Mar 08 2023, 10:58 PM
GrammieRee GrammieRee is offline
 
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Okay, I got the pic of my quests to go through.
Here is what my husband sees instead:
https://photos.app.goo.gl/k9s4PYCgn9myEYds6
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  #16  
Old Mar 08 2023, 11:01 PM
GrammieRee GrammieRee is offline
 
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Account ID: 1045348680
The quest this time is: Load 1000 x Mesh Stent in a service facility. It's the middle quest.
But this happens with every quest. And for my husband, it's the same on every quest for every one of his neighbors. Every item just says BUY so he can't send anything to anyone.
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  #17  
Old Mar 08 2023, 11:02 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by GrammieRee View Post
Hmm trying again... to post a pic...
https://photos.app.goo.gl/RXMRMnGxWdaGfFjL8
Hi GrammieRee,
I am not sure why he can't see the help note. He would not see a green check mark on it as you haven't gotten it yet and he would not have it if he doesn't play those. All he should have to do is click on it to sell.
Please have him try clearing his memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #18  
Old Mar 08 2023, 11:02 PM
GrammieRee GrammieRee is offline
 
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Oh and one other odd thing.. When he goes through his neighbor's co-op quests, the neighbor picture doesn't show up at the bottom either. Very odd..
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  #19  
Old Mar 08 2023, 11:06 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by GrammieRee View Post
Oh and one other odd thing.. When he goes through his neighbor's co-op quests, the neighbor picture doesn't show up at the bottom either. Very odd..
Hi GrammieRee,
Please contact Support concerning this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #20  
Old Mar 08 2023, 11:07 PM
GrammieRee GrammieRee is offline
 
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Memecache cleared, no change...
All his neighbors show the same thing, BUY on every item. Green check if they have it already, but help tags don't show up so he doesn't have the option to sell needed items.
His acct ID is: 100000062025749 if you can go there to take a look and see what I mean.
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Tags
co-op quests, coop quests, cooperative quest, cooperative quests, help notes

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