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#1
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Quote:
In the following link there are instructions in case you want to change your email address. BUT you have to be logged into the website with your old email address to do the change. In case you cant use that email address to log into the website and you have another one available, then you can post here and we will give you instructions to contact Support team via email instead of ticket. Just a suggestion, try to have your user ID number in a safe place so you can add it to the email sent to Support.
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GUIA DEL JUEGO EN ESPAÑOL GUIA DEL JUEGO SITIO WEB LINK A LA GRANJA Y FECHA DE INICIO FARM LINK AND START DATE SUPPORT TEAM Granjera desde el 29 de Julio 2009 |
#2
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There is no link
In your response you referenced a link that is not there. Do not have another email account available to use for FT.
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#3
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Quote:
https://www.slashkey.com/forum/showt...22#post6555222 If you do not have another email address then you can create one and have it active just in case you have problems with the one you have now.
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GUIA DEL JUEGO EN ESPAÑOL GUIA DEL JUEGO SITIO WEB LINK A LA GRANJA Y FECHA DE INICIO FARM LINK AND START DATE SUPPORT TEAM Granjera desde el 29 de Julio 2009 |
#4
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Thanks Mary
That link worked, but I have a question about it. With everyone doing recovery email addresses for 2 factor authentication in case of ID theft like what happened to me, when is Slashkey going to implement an account recovery backup? The only thing that saved my primary email account was having a recovery address set up. We have put too much time and money in to our farms to just lose it when an email account gets hacked. Thanks
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#5
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I do not see Slashkey or any game setting up 2 factor authentication. That said we don't know what they have planned, but I do not see that happening. The recovery system we have is to contact Support and be able to verify the ID with them for them to be able to correct your account log in.
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Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can. |
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link email, login |
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