HTML5/WebGL: Game Not loading or frequent crashes

[sstebbens]

This is an example of one of the multitude of error messages I get:

2022-03-02 23:50:29.080 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, https://w20.slashkey.com/facebook/fa...A5NzExMjUifQ==

[Taz D]

Originally Posted by sstebbens

This is an example of one of the multitude of error messages I get:

2022-03-02 23:50:29.080 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, https://w20.slashkey.com/facebook/fa...A5NzExMjUifQ==

Hi sstebben,
That is an indication of an internet problem. I am sorry, but there is nothing we can do to fix this as those links are not in our control. It is not a server problem. The only thing you can do is wait and hope that whoever is having the problem can get it fixed soon.

[max_river]

Hi i am having issues with farmtown every time I try to do something it is a button comes up and tells me to log in been like that for the pass half hour.

[Taz D]

Originally Posted by max_river

Hi i am having issues with farmtown every time I try to do something it is a button comes up and tells me to log in been like that for the pass half hour.

Hi max river,
I moved your post to the HTML/WebGL loading problems and errors thread.


The only log in you have to do is Facebook. Once you are logged in there then that is how Farm Town knows you are logged in. Farm Town does not have a log in pop up.


Are you using CCleaner with KOMO on your computer? You may need to uninstall the KOMO as it seems to be interferring with some transfers of data and may be why you keep having to log into Facebook.



Make sure your browser is up to date. Also your Windows or Mac.

[TsunamiVince]

I just clicked across on the facility manager. I hadn't paid attention to when this error popped up, warnings are warnings but playing with a null pointer is bad:

2022-03-07 15:51:18.389 INFOCheckpoint-DONE - Map Loaded - Mem: 99/53/153/286 MB
------------------------------------
2022-03-07 15:52:07.491 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-03-07 15:52:25.684 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-03-07 15:53:32.009 INFOCheckpoint-U-70 - Go To Farm - Mem: 106/65/171/412 MB
2022-03-07 15:53:32.019 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 106/65/171/412 MB
2022-03-07 15:53:32.259 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 106/64/170/412 MB
2022-03-07 15:53:32.269 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 106/64/171/412 MB
2022-03-07 15:53:32.303 INFOStats: WebGL 2.0 WebGL Mem: 171/412 MB Managed Mem: 107 MB Unity Mem: 64 MB Video Mem: 512 MB
2022-03-07 15:53:34.541 INFOCheckpoint-DONE - Map Loaded - Mem: 109/65/174/412 MB
------------------------------------
2022-03-07 16:13:13.166 WARNWARNING: Farm_Controller.Remove_Recipe_Items - not enough items on storage to cook recipe, failed ingredient: 6S
2022-03-07 16:13:30.712 WARNWARNING: Farm_Controller.Remove_Recipe_Items - not enough items on storage to cook recipe, failed ingredient: (V

[Taz D]

Originally Posted by TsunamiVince

I just clicked across on the facility manager. I hadn't paid attention to when this error popped up, warnings are warnings but playing with a null pointer is bad:

2022-03-07 15:51:18.389 INFOCheckpoint-DONE - Map Loaded - Mem: 99/53/153/286 MB
------------------------------------
2022-03-07 15:52:07.491 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-03-07 15:52:25.684 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-03-07 15:53:32.009 INFOCheckpoint-U-70 - Go To Farm - Mem: 106/65/171/412 MB
2022-03-07 15:53:32.019 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 106/65/171/412 MB
2022-03-07 15:53:32.259 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 106/64/170/412 MB
2022-03-07 15:53:32.269 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 106/64/171/412 MB
2022-03-07 15:53:32.303 INFOStats: WebGL 2.0 WebGL Mem: 171/412 MB Managed Mem: 107 MB Unity Mem: 64 MB Video Mem: 512 MB
2022-03-07 15:53:34.541 INFOCheckpoint-DONE - Map Loaded - Mem: 109/65/174/412 MB
------------------------------------
2022-03-07 16:13:13.166 WARNWARNING: Farm_Controller.Remove_Recipe_Items - not enough items on storage to cook recipe, failed ingredient: 6S
2022-03-07 16:13:30.712 WARNWARNING: Farm_Controller.Remove_Recipe_Items - not enough items on storage to cook recipe, failed ingredient: (V

Hi TsunamiVince,
I have moved your post to the thread about errors.
This looks to me like you didn't have enough of some ingredient to make a product you were trying to start in the facility manager. Did this error stop you from continuing playing?

[Keef]

getting this error
2022-03-09 05:31:42.184 WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
USER ID number ( 727691242 )

[Taz D]

Originally Posted by Keef

getting this error
2022-03-09 05:31:42.184 WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
USER ID number ( 727691242 )

Hi Keef,
What were you doing when you got that error?

Did you get any message pop up?

Did it stop your game?

[Keef]

Originally Posted by Taz D

Hi Keef,
What were you doing when you got that error?

Did you get any message pop up?

Did it stop your game?

I was trying to get back to my S/n farm, it takes me to her farm but when I try and go to the farm i'm doing for her it just won't load and that is the error I get, she says she is frozen out as well

[Tiger]

Originally Posted by Keef

I was trying to get back to my S/n farm, it takes me to her farm but when I try and go to the farm i'm doing for her it just won't load and that is the error I get, she says she is frozen out as well

Hi Keef,

When did this start happening for the you and farm owner, have they modified that farm at all since you both started getting this problem?

If the farm owner is getting that error and the game is locking up only when she goes to a specific farm, then it would be better if she was to post herself so we can work with her or if she doesn't have or want a forum account she can report the issue to support and work with them if she prefers that.

To try to see what is happening, we would need the user id for her and also which farm it is that is causing the error, so that we can try visiting it to see what is on that farm and also see if we get the same problem just by visiting that farm.

In the meantime, if you can't get her user id, try hiding everything in your preferences before you go to the problem farm and see if the error still shows up with nothing showing or still locks up for you. If it does not, try only showing one item at a time and see if there is a specific type of item that could be causing it.