Game Migration Updates

[marymarcel]

Originally Posted by bgfarmer

I wonder if I will ever get my facilities, tools, animals, farms back? I purchased a new computer during the last phase of the conversion. I now have one farm no tools 4 trees, no neighbors. I don't understand how this change is better, when I have been bankrupt.

Hi bgfarmer

It seems you started a new facebook account after purchasing your new computer.

I had a look at your data tied to your email registration and the last time you entered that account was on February 2nd.

No matter if you purchased a new computer you need to enter to the same facebook account to get your farms. If you had any problems with your credentials for that account then you need to work with facebook to get that account back.

If you wish you can also contact Support team. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont receive the automatic response, please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366