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  #371  
Old Jun 04 2023, 01:10 PM
Taz D's Avatar
Taz D Taz D is offline
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Location: Ace, Tx
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Quote:
Originally Posted by Palmarina View Post
yes Taz, the most recent is 2 hours old!
Hi Palmarina,
Then the only thing I can suggest is to contact Support about this. We don't get data on individual buddies.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #372  
Old Jun 04 2023, 01:39 PM
Billy Pier Billy Pier is offline
 
Join Date: Jan 22 2018
Posts: 11
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My problem has returned. Farmtown on Facebook will not let me Boost Trains, Work Hires or Refers posted or sent by my neighbor Tove Gulbrandsen (Myrth)(Norway); says she is not a friend. Please explain and fix. Thank you.
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  #373  
Old Jun 04 2023, 02:04 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by Billy Pier View Post
My problem has returned. Farmtown on Facebook will not let me Boost Trains, Work Hires or Refers posted or sent by my neighbor Tove Gulbrandsen (Myrth)(Norway); says she is not a friend. Please explain and fix. Thank you.
Hi Billy Pier

Last time you posted about this issue we asked you to contact Support. Did you do that?

If not, then send them a ticket to let them check on your problem. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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  #374  
Old Jun 05 2023, 12:09 AM
Palmarina Palmarina is offline
 
Join Date: Aug 15 2009
Location: Belgium
Posts: 299
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ok Taz, will do
thanks

Quote:
Originally Posted by Taz D View Post
Hi Palmarina,
Then the only thing I can suggest is to contact Support about this. We don't get data on individual buddies.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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  #375  
Old Jun 06 2023, 06:18 AM
piscesfem piscesfem is offline
 
Join Date: Jun 26 2010
Posts: 48
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I've been receiving a few neighbour/buddy requests recently (via FT), and have accepted without any issue BUT I'm showing to have no buddies? And honestly, not 100% sure if the neighbour request went through as have too many to notice

My Q is, do both sides need to request (same as we did via FB)?

I'm personally not fussed, but kinda defeats the point of them requesting if I don't have them on my list to help them out with requests etc....
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  #376  
Old Jun 06 2023, 07:00 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,356
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Quote:
Originally Posted by piscesfem View Post
I've been receiving a few neighbour/buddy requests recently (via FT), and have accepted without any issue BUT I'm showing to have no buddies? And honestly, not 100% sure if the neighbour request went through as have too many to notice

My Q is, do both sides need to request (same as we did via FB)?

I'm personally not fussed, but kinda defeats the point of them requesting if I don't have them on my list to help them out with requests etc....
Hi piscesfem,

If the farmers sending you requests are not already a neighbour or buddy then yes, if you want them as a neighbour or buddy for yourself you also need to send them a request to add them to one of your lists.

You also need to add neighbours and buddies to give you far more farmers that can help you, and for you to be able to help them, before the game is no longer on Facebook.

When the game leaves Facebook the Website Neighbour and Buddy lists within the game are the only farmers whose posts you will be able to continue seeing on the Website.

Once the game leaves Facebook it will no longer be able to know who your FB friends are especially when you make any changes to them so the Facebook Friends Section within Farmer Lists which currently helps to know who you have not made a connection with in game yet, will no longer be able to update.

If you have any current Facebook friends that you like to help and that may be helping you and you have not added them as a neighbour or buddy yet then please make sure that you start doing that now.

It's worth you having a read of the Game Guide Chapter 05 - Neighbours and Buddies Farmer Lists which can answer a lot of questions like why you need both neighbours and buddies, how to tell if you are a neighbour or buddy for a farmer, what your current neighbour and buddy capacity is, where and how you can add them, change them from one list to another one, and will also show you how all of the Friends List works. Here's the link to that Chapter:

http://r1.slashkey.com/forum/showthread.php?t=662782
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  #377  
Old Jun 06 2023, 08:28 AM
piscesfem piscesfem is offline
 
Join Date: Jun 26 2010
Posts: 48
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Thanx Tiger!

I'm up to date with the whole FB Friends/Neighbours thing, always avoided "buddies" before, but due to the changes just wanted to double check..

Cheers!
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  #378  
Old Jun 06 2023, 11:23 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by piscesfem View Post
Thanx Tiger!

I'm up to date with the whole FB Friends/Neighbours thing, always avoided "buddies" before, but due to the changes just wanted to double check..

Cheers!
You're very welcome piscesfem, glad we were able to help
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Clickable Help Links:
Need help? Post in Help and Support
How to get and Create your Farm Link
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  #379  
Old Jun 07 2023, 05:27 PM
betty457 betty457 is offline
 
Join Date: Oct 05 2011
Posts: 41
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I looked through the forum guide, and the game gude but I can't find what are the benefits if any of having or being a superneighbor, just trying to understand, thank you
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  #380  
Old Jun 07 2023, 05:31 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by betty457 View Post
I looked through the forum guide, and the game gude but I can't find what are the benefits if any of having or being a superneighbor, just trying to understand, thank you
Hi Betty,
There is a whole chapter in the Game Guide explaining what a super neighbor is and what they can do for you:
http://www.slashkey.com/forum/showthread.php?t=662786
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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archived farm, beige dot, blue dot, can't add neighbour, colored dots, coloured dots, dots, green dot, invite, neighbor, neighbor requests, neighbors, neighbour, new neighbours, purple dot, red dot, remove neighbour, super neighbor, super neighbor tools, super neighbors

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