OFFICIAL Farm Cash and Coins

[marymarcel]

Originally Posted by Ahl

I started out with over 400 billions today, increased 3 small farms, one up to 40" had a rest of 12billion and a million something. Started to layer riversides on the biggest one, but dident come far before the error message popped up; "you have no coins" I reloaded the game, and everything came back to normal. After a very little while it happened again, this time nothing seam to work, I cleaned the farmtown cache, im still on 517 Coins. I HAVE JUST LOST MORE THAN 12 BILLION COINS. Please, Can anyone help??


Kind regards,
Granny Ahl 10216409896398865

Hi Ahl

I moved your post to the thread for your problem.

You have to contact Support team. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[chrissy50]

Thank you for your help once you told me what I had bought I remember that I did buy.

[Marsha Mae]

I upgraded my farm to 52x52 for 60b. I had 330b coins in my account but FT took out 130b leaving me with 200b in coins. I checked to see if any of my other farms got the extra missing coins but seen nothing? Will these be restored to me? I have logged and rebooted my computer to see if that would help. I changed Browsers and that did not restore my coins either. ? help???

[Taz D]

Originally Posted by Marsha Mae

I upgraded my farm to 52x52 for 60b. I had 330b coins in my account but FT took out 130b leaving me with 200b in coins. I checked to see if any of my other farms got the extra missing coins but seen nothing? Will these be restored to me? I have logged and rebooted my computer to see if that would help. I changed Browsers and that did not restore my coins either. ? help???

Hi Marsha Mae,
You actually upgraded that farm twice to the same size. You will need to contact Support for a refund of the coins as we can not do those through the forums.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[gonefishin]

On Friday I checked my storage and found i had 109 billion in coins awaiting me once I harvested my storage. One day later, it is now 67 billion. Where did the other 42 billion coins go? thank you

[Taz D]

Originally Posted by gonefishin

On Friday I checked my storage and found i had 109 billion in coins awaiting me once I harvested my storage. One day later, it is now 67 billion. Where did the other 42 billion coins go? thank you

Hi gonefishin,
Plase provide your account ID so we can check this. You can find it above your farms in the banner at the top.

[missr0se Anne]

Hi, Good day to you, How do I gift a neighbour Farm Cash or a Boat?

[marymarcel]

Originally Posted by missr0se Anne

Hi, Good day to you, How do I gift a neighbour Farm Cash or a Boat?

Hi missr0se Anne

You have all information in the following link from our Game Guide:
http://r1.slashkey.com/forum/showthread.php?t=621278

[Icprnsess]

I have lost a train car, that I have had for some time. It just disappeared. It was on my farm 1 and it was a long bulkhead car. You can see the empty space where it was. Can someone help and advise how to get it back. Hope i posted this in the correct place.

[Taz D]

Originally Posted by Icprnsess

I have lost a train car, that I have had for some time. It just disappeared. It was on my farm 1 and it was a long bulkhead car. You can see the empty space where it was. Can someone help and advise how to get it back. Hope i posted this in the correct place.

Hi Icprnsess,
I have looked at your data and it does not show any of your long cars missing. However, I do see the hole where it was, so I am not sure where it is unless it is under another car and we do not have any way to check that. You might try moving the cars around that area and see if it got hiddwen under one of them.
If you still can't find it you will have to contact Support about this as we can not do any refunds through the forums.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366