HTML5/WebGL: Game Not loading or frequent crashes

[Tiger]

Originally Posted by Cagletown Countrygirl

I am a super neighbor to a few. I can harvest, plow and plant ok. When I go to harvest trees, flowers or tend to fishing.....My computer will shut down and I have to log back into Farm Town. How do I fix this?

Hi Cagletown Countrygirl,

I have moved your post to the thread for your issue.

When did this start happening?
Please check and make sure you have done all the updates on your computer for OS and drivers. Please also check that your browser of choice is still showing up to date. Then please go to the 1st post on page 1 of this thread. There is more information about what software requirements on a computer will provide optimal game play so you can compare it to what you have. If your computer does not meet those specs or can not be updated there is also information there on how to enable compressed graphics which may help.

[melian1]

I collected my gifts from the gifts page, and now cannot get back to my farm. I’ve tried two browsers, Chrome and Firefox. On Chrome, it hangs up on the black screen, and the little progress box never fills in at all. It just hangs there. I have cleared the browser, and run memcache. User ID: 1793409352
The reply box won't let me copy and paste the entirety of what is at the bottom or in the insert box, so I've copied only the first bit of it in each case.
On Chrome, here is the info from the bottom:
2021-04-03 14:14:01.484 INFOCheckpoint-B-000 - Initialized
2021-04-03 14:14:01.485 LOGFT Client Services Inited.
2021-04-03 14:14:01.514 LOGSessionId: 3031014
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)

When I try with Firefox, it opens the black page and the little progress box partially fills in, then an insert box appears, which says:
InternalError: too much recursion
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[13211]:0x59ac72
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[13204]:0x59a2b0
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[5451]:0x29b7c6
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[5477]:0x29c89e
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[104652]:0x1fe739b
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[113338]:0x21fe5f4
unityFramework/Module.dynCall_vii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.framework.js.gz:2:571632
invoke_vii@https://cdn.slashkey.com/...ramework.js.gz:2:412282
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[106009]:0x2021d84
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[106008]:0x2021d02

After I close that insert box by clicking “ok”, the info from the bottom is:
2021-04-03 14:03:14.740 INFOCheckpoint-B-000 - Initialized
2021-04-03 14:03:14.742 LOGFT Client Services Inited.
2021-04-03 14:03:14.760 LOGSessionId: 3031003
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
2021-04-03 14:11:42.599 LOGLoading player data from data.unity3d
2021-04-03 14:11:42.603 LOGInitialize engine version: 2020.2.5f1 (e2c53f129de5)
2021-04-03 14:11:42.605 LOGCreating WebGL 2.0 context.
2021-04-03 14:11:42.639 LOGRenderer: Mozilla
2021-04-03 14:11:42.639 LOGVendor: Mozilla
2021-04-03 14:11:42.639 LOGVersion: OpenGL ES 3.0 (WebGL 2.0)
2021-04-03 14:11:42.640 LOGGLES: 3
2021-04-03 14:11:42.757 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 44649920
2021-04-03 14:11:43.009 ERRORUnable to find type [UnityEngine.CoreModule.dll]Unity.Collections.DeallocateOnJobCompletionAttribu te
2021-04-03 14:11:43.011 ERRORUnable to find type [UnityEngine.CoreModule.dll]Unity.Collections.LowLevel.Unsafe.NativeContainerA ttribute
2021-04-03 14:11:43.013 ERRORUnable to find type [UnityEngine.CoreModule.dll]Unity.Collections.LowLevel.Unsafe.NativeContainerI sAtomicWriteOnlyAttribute
2021-04-03 14:11:43.016 ERRORUnable to find type [UnityEngine.CoreModule.dll]Unity.Collections.LowLevel.Unsafe.NativeContainerI sReadOnlyAttribute
2021-04-03 14:11:43.018 ERRORUnable to find type [UnityEngine.CoreModule.dll]Unity.Collections.LowLevel.Unsafe.NativeContainerN eedsThreadIndexAttribute
2021-04-03 14:11:43.021 ERRORUnable to find type [UnityEngine.CoreModule.dll]Unity.Collections.LowLevel.Unsafe.NativeContainerS upportsDeallocateOnJobCompletionAttribute
2021-04-03 14:11:43.023 ERRORUnable to find type [UnityEngine.CoreModule.dll]Unity.Collections.LowLevel.Unsafe.NativeContainerS upportsDeferredConvertListToArray

[marymarcel]

Originally Posted by melian1

I collected my gifts from the gifts page, and now cannot get back to my farm. I’ve tried two browsers, Chrome and Firefox. On Chrome, it hangs up on the black screen, and the little progress box never fills in at all. It just hangs there. I have cleared the browser, and run memcache. User ID: 1793409352
The reply box won't let me copy and paste the entirety of what is at the bottom or in the insert box, so I've copied only the first bit of it in each case.
On Chrome, here is the info from the bottom:
2021-04-03 14:14:01.484 INFOCheckpoint-B-000 - Initialized
2021-04-03 14:14:01.485 LOGFT Client Services Inited.
2021-04-03 14:14:01.514 LOGSessionId: 3031014
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)

When I try with Firefox, it opens the black page and the little progress box partially fills in, then an insert box appears, which says:
InternalError: too much recursion
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[13211]:0x59ac72
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[13204]:0x59a2b0
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[5451]:0x29b7c6
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[5477]:0x29c89e
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[104652]:0x1fe739b
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[113338]:0x21fe5f4
unityFramework/Module.dynCall_vii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.framework.js.gz:2:571632
invoke_vii@https://cdn.slashkey.com/...ramework.js.gz:2:412282
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[106009]:0x2021d84
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build120.wasm.gz:wasm-function[106008]:0x2021d02

After I close that insert box by clicking “ok”, the info from the bottom is:
2021-04-03 14:03:14.740 INFOCheckpoint-B-000 - Initialized
2021-04-03 14:03:14.742 LOGFT Client Services Inited.
2021-04-03 14:03:14.760 LOGSessionId: 3031003
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
2021-04-03 14:11:42.599 LOGLoading player data from data.unity3d
2021-04-03 14:11:42.603 LOGInitialize engine version: 2020.2.5f1 (e2c53f129de5)
2021-04-03 14:11:42.605 LOGCreating WebGL 2.0 context.
2021-04-03 14:11:42.639 LOGRenderer: Mozilla
2021-04-03 14:11:42.639 LOGVendor: Mozilla
2021-04-03 14:11:42.639 LOGVersion: OpenGL ES 3.0 (WebGL 2.0)
2021-04-03 14:11:42.640 LOGGLES: 3
2021-04-03 14:11:42.757 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 44649920
2021-04-03 14:11:43.009 ERRORUnable to find type [UnityEngine.CoreModule.dll]Unity.Collections.DeallocateOnJobCompletionAttribu te
2021-04-03 14:11:43.011 ERRORUnable to find type [UnityEngine.CoreModule.dll]Unity.Collections.LowLevel.Unsafe.NativeContainerA ttribute
2021-04-03 14:11:43.013 ERRORUnable to find type [UnityEngine.CoreModule.dll]Unity.Collections.LowLevel.Unsafe.NativeContainerI sAtomicWriteOnlyAttribute
2021-04-03 14:11:43.016 ERRORUnable to find type [UnityEngine.CoreModule.dll]Unity.Collections.LowLevel.Unsafe.NativeContainerI sReadOnlyAttribute
2021-04-03 14:11:43.018 ERRORUnable to find type [UnityEngine.CoreModule.dll]Unity.Collections.LowLevel.Unsafe.NativeContainerN eedsThreadIndexAttribute
2021-04-03 14:11:43.021 ERRORUnable to find type [UnityEngine.CoreModule.dll]Unity.Collections.LowLevel.Unsafe.NativeContainerS upportsDeallocateOnJobCompletionAttribute
2021-04-03 14:11:43.023 ERRORUnable to find type [UnityEngine.CoreModule.dll]Unity.Collections.LowLevel.Unsafe.NativeContainerS upportsDeferredConvertListToArray

Hi melian1

Please check if your browsers need to be updated.

I dont use Firefox but Chrome had an update a few days ago. The new version for Chrome is 89.0.4389.114 (Build oficial) (64 bits) and I see in your information it still has the previous version.

[bdubgirl]

USER ID number 1297187516. Whenever I stay idle on my farm for more than a few minutes, the screen turns black in full screen, then frowny face and a white background in the collapsed screen.

[Taz D]

Originally Posted by bdubgirl

USER ID number 1297187516. Whenever I stay idle on my farm for more than a few minutes, the screen turns black in full screen, then frowny face and a white background in the collapsed screen.

Hi bdubgirl,
I have moved your post to the HTML/WebGL thread about crash problems.
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1


Also please check the first post of this thread for things to check your computer.

[Amalie]

1350167539 )

Game never got past initial black screen

[Taz D]

Originally Posted by Amalie

1350167539 )

Game never got past initial black screen

Hi Amalie,
I moved your post to the subject thread about the HTML/WebGL loading problems.
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.



Also check the first post of this thread for things to check your computer.

[Cagletown Countrygirl]

This started shortly after things started back up after the switch.

[Taz D]

Originally Posted by Cagletown Countrygirl

I am a super neighbor to a few. I can harvest, plow and plant ok. When I go to harvest trees, flowers or tend to fishing.....My computer will shut down and I have to log back into Farm Town. How do I fix this?

Originally Posted by Cagletown Countrygirl

This started shortly after things started back up after the switch.

Hi Cagletown Countrygirl,
If your computer is shutting down then it is getting an error that is fatal for the computer. Did you check out the information in the first post of this thread as Tiger asked you to do?
Also make sure your computer and browsers are all updated. And you could check the suggestions in the Announcement at the top of each section of the forums.

[HILARIOUS]

unable to get on my farm, again.