New Release -- October 8th, 2013

[Tony D]

Originally Posted by KnightRider

I just purchased 250 FC and sent a gift card to a close neighbor for 250 FC and she told me the neighbor help points didn't move, and according to above it says it includes Certificates which also means gift cards. Just wondering why the points wasn't added, the neighbor clear the memcache, her computer cache, history, plus closed FT and reloaded, even tried a different browser and still didn't show the help points. It doesn't mean a whole lot, but since it is there, I might as well get it. According to the above it says FarmCash Price, which it cost me 250 FarmCash * 20 should equal 5000 help points.

Hi, if you sent the gift card you should be the one receiving the 'Help Points' , had you done any work for that neighbour (that would have earned help points) prior to sending the gift certificate ?

[KnightRider]

Originally Posted by Tony D

Hi, if you sent the gift card you should be the one receiving the 'Help Points' , had you done any work for that neighbour (that would have earned help points) prior to sending the gift certificate ?

I guess I should have said it this way. My neighbor told me that my points that she can see didn't move, since she is the one that can see my points and I can't. I had done prior work for her or on her farm, I had 6 points prior to sending the gift card, and I still have 6 points after sending the gift card, it counted watering flowers as one action and working facilities as a different action, but it is not registering that I sent the gift card, which is a different action than the first two.


It states a particular (which mean an individual) helping action, as stated above, shows 3 different individual help actions that can be performed for a neighbor, so the way it is stated means, you can send ingredients, work facilities, and send a FarmCash gift to a neighbor and all 3 action will count, because they are different actions and none was being duplicated, now if you try to duplicate any of those then it will only count once. Now if you are saying that you can only do one of the 3, then you need to reword it to say "A neighbor can only be helped once in every 6 or 8 hours, which ever it is". Plus it doesn't even say what a few hours means, is it 2 hours, 4 hours, 8 hours, or is it more than 8 hours?

[Tony D]

Originally Posted by KnightRider

I guess I should have said it this way. My neighbor told me that my points that she can see didn't move, since she is the one that can see my points and I can't. I had done prior work for her or on her farm, I had 6 points prior to sending the gift card, and I still have 6 points after sending the gift card, it counted watering flowers as one action and working facilities as a different action, but it is not registering that I sent the gift card, which is a different action than the first two.


It states a particular (which mean an individual) helping action, as stated above, shows 3 different individual help actions that can be performed for a neighbor, so the way it is stated means, you can send ingredients, work facilities, and send a FarmCash gift to a neighbor and all 3 action will count, because they are different actions and none was being duplicated, now if you try to duplicate any of those then it will only count once. Now if you are saying that you can only do one of the 3, then you need to reword it to say "A neighbor can only be helped once in every 6 or 8 hours, which ever it is". Plus it doesn't even say what a few hours means, is it 2 hours, 4 hours, 8 hours, or is it more than 8 hours?

Hi, thanks for clarifying your problem, all I can suggest is you contact Support as we cannot help with missing Help points. To contact Support Click Here