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  #1  
Old Nov 26 2023, 07:46 PM
poof3013 poof3013 is offline
 
Join Date: May 02 2009
Posts: 50
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I play my granddaughters farm, but unable to post a question for help on her account. She has a FP for 2 Mangos gifted trees, those have been sent several times but doesn't recognize them and now they don't show up in her gift box. Her acct is
https://apps.slashkey.com/farmtown/p...00007862318768
Thank you
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  #2  
Old Nov 26 2023, 07:58 PM
Taz D's Avatar
Taz D Taz D is offline
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Location: Ace, Tx
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Quote:
Originally Posted by poof3013 View Post
I play my granddaughters farm, but unable to post a question for help on her account. She has a FP for 2 Mangos gifted trees, those have been sent several times but doesn't recognize them and now they don't show up in her gift box. Her acct is
https://apps.slashkey.com/farmtown/p...00007862318768
Thank you
Hi Poof,
I moved you post to the thread about the farm pass. Are you accepting original gifts of Mango trees or are you exchanging gifts for them?
Are you accepting them in the Pending Gifts in the game or getting them from a gift site?
They must be original gifts (not exchanged for) and can only be gotten from the Pending gifts.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #3  
Old Nov 26 2023, 11:37 PM
poof3013 poof3013 is offline
 
Join Date: May 02 2009
Posts: 50
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I had 2 people send a mango tree each, neither showed up in gift box. When did getting items from gift shop stop working?
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  #4  
Old Nov 26 2023, 11:47 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,477
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Quote:
Originally Posted by poof3013 View Post
I had 2 people send a mango tree each, neither showed up in gift box. When did getting items from gift shop stop working?
Hi Poof,
As Farm Town/Slashkey does not own or operate the free gift sites you will have to ask the administrators of those sites about that.

If you asked them to send you those trees they should have shown in your Pending Gifts tab, not in the My Gifts tab.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
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