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  #821  
Old Sep 09 2022, 03:25 AM
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Sqrl Sqrl is offline
 
Join Date: Jun 23 2010
Posts: 359
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I had this, w20, c20, then i updated windows and it seemed to fix it, but now back
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  #822  
Old Sep 09 2022, 03:25 AM
Bumfy Bumfy is offline
 
Join Date: Aug 22 2009
Posts: 16
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729928586

My farm won't connect to online mode, it keeps disconnecting
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  #823  
Old Sep 09 2022, 03:36 AM
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Rob T Rob T is offline
 
Join Date: Aug 13 2009
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Hi Farmers,

This issue has been sent to the developers

The issue only effects the chat server, so the only thing at the moment you can't do is chat or hire at the markets.

Everything else is still possible, you can still Harvest/Plant your crops, Send Trains,Ships and Work Facilities

We apologize for any inconvenience cause, hopefully this will be resolved soon, please remember that it is in the middle of the night so may take time before it can be fixed
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  #824  
Old Sep 09 2022, 03:36 AM
Early Girl Early Girl is offline
 
Join Date: Jun 15 2009
Posts: 195
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Cannot connect online either. I'm on c20, w21
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  #825  
Old Sep 09 2022, 03:43 AM
texans texans is online now
 
Join Date: Aug 22 2012
Posts: 122
Default Not able to connect to game online

I can play offline but not online.

ERROR SFS Connect:Failed c20.slashkey.com.443
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  #826  
Old Sep 09 2022, 05:09 AM
rodkay1@bigpond.com rodkay1@bigpond.com is offline
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Join Date: Jun 29 2016
Posts: 96
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Several of us cannot go online. When we try to reconnect from offline mode it keeps saying click on green to reconnect etc. Just letting you know...cheers
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  #827  
Old Sep 09 2022, 05:16 AM
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Lara Lara is offline
 
Join Date: Apr 22 2009
Location: Mackay, Queensland, Australia
Posts: 1,749
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Quote:
Originally Posted by rodkay1@bigpond.com View Post
Several of us cannot go online. When we try to reconnect from offline mode it keeps saying click on green to reconnect etc. Just letting you know...cheers
I am having the same problem as above.

I have copied this message warning about an error fromthe bottom section below the farm

------------------------------------
2022-09-09 09:44:53.143 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-09-09 09:44:53.150 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-09-09 09:46:03.881 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-09-09 09:46:03.886 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-09-09 09:46:10.281 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-09-09 09:46:10.287 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-09-09 09:49:45.668 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-09-09 09:49:45.673 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-09-09 09:49:53.157 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-09-09 09:49:53.163 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-09-09 09:56:39.865 INFOCheckpoint-U-70 - Go To Farm - Mem: 99/101/200/348 MB
2022-09-09 09:56:39.873 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 99/101/200/348 MB
2022-09-09 09:56:41.297 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 106/102/208/348 MB
2022-09-09 09:56:41.356 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 111/102/213/348 MB
2022-09-09 09:56:41.384 INFOStats: WebGL 2.0 WebGL Mem: 207/348 MB Managed Mem: 111 MB Unity Mem: 95 MB Video Mem: 512 MB
2022-09-09 09:56:45.876 INFOCheckpoint-DONE - Map Loaded - Mem: 104/92/197/417 MB
------------------------------------
2022-09-09 10:27:54.973 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-09-09 10:27:54.980 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-09-09 10:28:06.961 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-09-09 10:28:06.969 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-09-09 10:28:13.065 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-09-09 10:28:13.071 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
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  #828  
Old Sep 09 2022, 05:35 AM
Qivis Qivis is offline
 
Join Date: May 14 2012
Posts: 714
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Quote:
Originally Posted by Rob T View Post
Hi Farmers,

This issue has been sent to the developers

The issue only effects the chat server, so the only thing at the moment you can't do is chat or hire at the markets.

Everything else is still possible, you can still Harvest/Plant your crops, Send Trains,Ships and Work Facilities

We apologize for any inconvenience cause, hopefully this will be resolved soon, please remember that it is in the middle of the night so may take time before it can be fixed
Hi Rob T,
Thanks for letting us know they should be on it soon. Of course this also effects our ability to fulfill the seasonal goal in Farm Pass to be hired for a certain number of item completions, but 21 days is still plenty of time.
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  #829  
Old Sep 09 2022, 06:08 AM
JohnAlbertini JohnAlbertini is offline
 
Join Date: Oct 08 2010
Posts: 568
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Can NOT connect to the GAME server!!! Red plug.
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  #830  
Old Sep 09 2022, 06:15 AM
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Rob T Rob T is offline
 
Join Date: Aug 13 2009
Posts: 3,290
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Quote:
Originally Posted by JohnAlbertini View Post
Can NOT connect to the GAME server!!! Red plug.
Hi John,

This has been reported to the developers.

Please see the following link for more information

http://r1.slashkey.com/forum/announcement.php?f=1
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cannot load game, farm not loading, farm town not loading, frequent crashes, game freezes, green screen, loading issues, saving data, u00, webgl, white screen, x025, x025 error

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