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  #4231  
Old Apr 07 2022, 06:30 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,370
Default

Quote:
Originally Posted by buffaloboy View Post
hi

what happens with boosting the trains?
it takes 20-30 secomds until the name cames


tino

https://apps.facebook.com/farmtown/p...345&farm_ix=43
Hi tino,

I sounds like you have a slowdown somewhere, that could be internet or perhaps an issue with getting that data about your friends from Facebook, both could be temporary. I've not had any slowdown with the lists myself.

What have you already tried to resolve this yourself?
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  #4232  
Old Apr 07 2022, 10:21 AM
kretoby10 kretoby10 is offline
 
Join Date: Oct 16 2012
Posts: 2
Default

My I. D. number is 100000312345441 my problem is that I went to refuel and I got over 142, I done 2 sets of 9 in planting then my total of fuel went to 0. Also when I am harvesting and I click on a farm it will skip to another farm. Thank you please fix.
  #4233  
Old Apr 07 2022, 11:00 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,370
Default

Quote:
Originally Posted by kretoby10 View Post
My I. D. number is 100000312345441 my problem is that I went to refuel and I got over 142, I done 2 sets of 9 in planting then my total of fuel went to 0. Also when I am harvesting and I click on a farm it will skip to another farm. Thank you please fix.
Hi kretoby10,

What you received in fuel would not have been enough to do everything on all of your farms which is why you have run out now. You will need to collect far more fuel tanks than you have been doing before you refuel to be able to get enough to do everything on all of your farms.

For example on your farm 18 you have layered fields, just to harvest and plant that farm would have used up 2400 fuel alone. I fuel per field to harvest and if you wanted to plant 1 more for each field to plant. Plowing harvested fields doesn't use fuel.
When you add to farms or expand and add to them, you must remember to consider how much fuel they will need to work the items and plant what you want on them and also consider how often you need to plant them.

What you could do now is ask your friends to send you gifts of Fuel Tanks as often as they can to try and build the amount of Fuel tanks up quickly before you refuel. In the meantime you can hire others at market who have plenty of fuel to work your farms for you, and as you do have some super neighbours you could ask them if they are able to plant for you using their own fuel as you have run out.

For your other issue about skipping to another farm while you are harvesting, which of your tools were you using when this happened?
If you are using a mouse in the game and it uses batteries or is rechargeable have you checked those or if it's a wired mouse have you tried a different mouse? Any mouse issues can cause strange thing to happen if they are low on battery or missing or delaying clicks for some reason.
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  #4234  
Old Apr 08 2022, 12:57 AM
buffaloboy buffaloboy is offline
 
Join Date: Aug 15 2010
Location: vienna
Posts: 93
Default re trains

hi

yes i have since the new game starts an octacore 4,1 ghz
and an extra g force grapics card with 16 gb ram
i use this computer just for the game
and i empty all caches daily

hmmmmmmmm i have no clue

tino
https://apps.facebook.com/farmtown/p...345&farm_ix=43
  #4235  
Old Apr 08 2022, 04:49 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,370
Default

Quote:
Originally Posted by buffaloboy View Post
hi

yes i have since the new game starts an octacore 4,1 ghz
and an extra g force grapics card with 16 gb ram
i use this computer just for the game
and i empty all caches daily

hmmmmmmmm i have no clue

tino
https://apps.facebook.com/farmtown/p...345&farm_ix=43
Hi buffaloboy,

Could you have added more friends that play the game recently which would mean you have more friends on the lists?

Are all the lists doing it or is a specific list? Please check if the other options like neighbours, recently sent to, farmers helping me are also slow to load.

If you have not already checked for browser updates, please do so.
If you have more than one browser open when you try to boost a train please close the other ones.

I'm not seeing that you have run memcache for the farms in your signature. Please do that, here's the link:
Click Here. A window will open with a list of "unsetting", that is the memcache being cleared.

Then close the browser for a few minutes, especially if you've had it open for a long time before try to send boosts for any trains.

When you reopen the browser make sure that you only open one tab with the game loaded and then check if that list will load any quicker for you. You don't have to send any boosts, all you are doing is checking if the list will load faster.
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  #4236  
Old Apr 08 2022, 06:12 AM
buffaloboy buffaloboy is offline
 
Join Date: Aug 15 2010
Location: vienna
Posts: 93
Default some wrong with my farms

re hi

its the 3rd time in a week ,i only can post 1x5 ingredients at
1.05 am my time but it let me post 6
i allway control that i none forget normally its after 5 finished

but the last times also with postings some went wrong
mayebe the timesync on my farm went wrong ?????

please help me
my asus prime mainboard have a pc cleaner and boosting trains
also still so slow
tino

https://apps.facebook.com/farmtown/p...345&farm_ix=43
  #4237  
Old Apr 08 2022, 06:50 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,370
Default

Quote:
Originally Posted by buffaloboy View Post
re hi

its the 3rd time in a week ,i only can post 1x5 ingredients at
1.05 am my time but it let me post 6
i allway control that i none forget normally its after 5 finished

but the last times also with postings some went wrong
mayebe the timesync on my farm went wrong ?????

please help me
my asus prime mainboard have a pc cleaner and boosting trains
also still so slow
tino

https://apps.facebook.com/farmtown/p...345&farm_ix=43
Hi buffaloboy,

I have replied to your other post about trains it is above what you just posted.
You should ONLY be posting a total of 5 bonuses and 5 ingredients requests within the 12 hour time frame. If you are able to post more than that, I suggest that you stop doing it.

If you are also sharing any of those same posts again on your own timeline or to other areas of Facebook then what is likely happening is that Facebook thinks you are spamming when you are not because you are sharing the same thing many times. As long as you keep doing that, they will continue to block you, then the more you do it the longer the ban will be.
There is nothing we can do about that. Once you post something from the game to Facebook that is then under their control as to what you can do with that post. Facebook will change the criteria from time to time to automatically detect spamming behaviour to protect ALL Facebook users.
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  #4238  
Old Apr 10 2022, 02:26 PM
dawalsh dawalsh is offline
 
Join Date: May 08 2009
Posts: 4
Default ERROR Messages

I followed the link from my account to report bugs. If this is the wrong place, please let me know.

My user ID is 1516504880. I have a few issues to report that may or may not be related:

•When I load FT the past few days, I have been receiving a pop-up message saying I have either clicked on a link that no longer exists or I don’t have the right to view. I close the pop-up and continue to play. This has happened on multiple accounts and on multiple browsers (details below) but it is intermittent without any pattern I have been able to detect.

•I have started getting this message in the console section (not a pop-up) on this account: 2022-04-10 18:39:33.003 WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.NullReferenceException: Object reference not set to an instance of an object.

•When ghosting facilities, I have occasionally been getting a message in the console that I don’t have screenshots of right now but I remember the word ITEM and the word RECIPE being included. When this happens, the game freezes and I have to reload it. I don’t know if this is related or not but I sometimes my facilities are not giving me accurate information on missing ingredients (when I look under the actual fac, it shows it is under 100% but I don’t have anything pending to start. When I look at the ingredients, it indicates I still have more than enough. But when I look at the facility that gives me the first ingredient or two and look at what I need there, it shows I have 0 of that ingredient – not the same number of what it shows under the individual facility). When ghosting today, I have the below messages (one of the first, long one and multiples of the 2nd shorter PlayerLoop message):
2022-04-10 19:02:38.750 ERRORexception thrown: RuntimeError: null function or function signature mismatch,RuntimeError: null function or function signature mismatch
at https://cdn.slashkey.com/flash/farm/...:wasm-function[50290]:0xe4a6c8
at https://cdn.slashkey.com/flash/farm/...:wasm-function[102761]:0x1b51d51
at https://cdn.slashkey.com/flash/farm/...:wasm-function[2316]:0x10bb6c
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119116]:0x1ee7b0e
at invoke_viiii (https://cdn.slashkey.com/flash/farm/...js.gz:3:424651)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[49144]:0xda9dea
at https://cdn.slashkey.com/flash/farm/...:wasm-function[50083]:0xe3cc36
at https://cdn.slashkey.com/flash/farm/...:wasm-function[89687]:0x18797c7
at https://cdn.slashkey.com/flash/farm/...:wasm-function[643]:0xd2dae
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119116]:0x1ee7b0e
at invoke_viiii (https://cdn.slashkey.com/flash/farm/...js.gz:3:424651)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[89718]:0x187b575
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119116]:0x1ee7b0e
at invoke_viiii (https://cdn.slashkey.com/flash/farm/...js.gz:3:424651)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[43706]:0xc3f536
at https://cdn.slashkey.com/flash/farm/...:wasm-function[89720]:0x187b9c8
at https://cdn.slashkey.com/flash/farm/...:wasm-function[135223]:0x23b2184
at https://cdn.slashkey.com/flash/farm/...:wasm-function[20208]:0x58aa4b
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119124]:0x1ee7b7a
at invoke_iiii (https://cdn.slashkey.com/flash/farm/...js.gz:3:424482)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[3103]:0x12fa38
at https://cdn.slashkey.com/flash/farm/...:wasm-function[40761]:0xb6e227
at https://cdn.slashkey.com/flash/farm/...:wasm-function[1199]:0xe3aac
at https://cdn.slashkey.com/flash/farm/...:wasm-function[30807]:0x93bcfd
at https://cdn.slashkey.com/flash/farm/...:wasm-function[131878]:0x2349257
at https://cdn.slashkey.com/flash/farm/...:wasm-function[57281]:0x1097441
at https://cdn.slashkey.com/flash/farm/...:wasm-function[123138]:0x1fb7b4e
at https://cdn.slashkey.com/flash/farm/...:wasm-function[60426]:0x131f270
at https://cdn.slashkey.com/flash/farm/...:wasm-function[60426]:0x131f2e1
at https://cdn.slashkey.com/flash/farm/...:wasm-function[56346]:0xfec3c4
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119119]:0x1ee7b3c
at browserIterationFunc (https://cdn.slashkey.com/flash/farm/...js.gz:3:221655)
at callUserCallback (https://cdn.slashkey.com/flash/farm/...js.gz:3:174853)
at Object.runIter (https://cdn.slashkey.com/flash/farm/...js.gz:3:176113)
at Browser_mainLoop_runner (https://cdn.slashkey.com/flash/farm/...js.gz:3:174388)

AND

2022-04-10 19:02:49.772 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.

Just IN CASE you need it, this is the information about the accounts I have in case it helps to figure out if it is related to the facilities, or browser, or a combo:

•This account: ID #1516504880; usually on Edge; lots of facs that I ghost and post
•Secondary account: ID #100008336897641; usually on Opera; some facs that I post; ghost from the first account sometimes.
•Another account: ID #100113540612868; usually on Chrome; no facs; I have seen the pop-up message here but not the others.
•Last account: ID #809993348; usually on Firefox; some facs; don’t use them much and don’t post but occasionally ghost.

I have cleared the memcache on all of them and restarted my computer and it hasn’t helped. Please let me know if you need any other info or if there is anything I need to do. Thank you! Denise
  #4239  
Old Apr 10 2022, 02:53 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,871
Default

Quote:
Originally Posted by dawalsh View Post
I followed the link from my account to report bugs. If this is the wrong place, please let me know.

My user ID is 1516504880. I have a few issues to report that may or may not be related:

•When I load FT the past few days, I have been receiving a pop-up message saying I have either clicked on a link that no longer exists or I don’t have the right to view. I close the pop-up and continue to play. This has happened on multiple accounts and on multiple browsers (details below) but it is intermittent without any pattern I have been able to detect.

•I have started getting this message in the console section (not a pop-up) on this account: 2022-04-10 18:39:33.003 WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.NullReferenceException: Object reference not set to an instance of an object.

•When ghosting facilities, I have occasionally been getting a message in the console that I don’t have screenshots of right now but I remember the word ITEM and the word RECIPE being included. When this happens, the game freezes and I have to reload it. I don’t know if this is related or not but I sometimes my facilities are not giving me accurate information on missing ingredients (when I look under the actual fac, it shows it is under 100% but I don’t have anything pending to start. When I look at the ingredients, it indicates I still have more than enough. But when I look at the facility that gives me the first ingredient or two and look at what I need there, it shows I have 0 of that ingredient – not the same number of what it shows under the individual facility). When ghosting today, I have the below messages (one of the first, long one and multiples of the 2nd shorter PlayerLoop message):
2022-04-10 19:02:38.750 ERRORexception thrown: RuntimeError: null function or function signature mismatch,RuntimeError: null function or function signature mismatch
at https://cdn.slashkey.com/flash/farm/...:wasm-function[50290]:0xe4a6c8
at https://cdn.slashkey.com/flash/farm/...:wasm-function[102761]:0x1b51d51
at https://cdn.slashkey.com/flash/farm/...:wasm-function[2316]:0x10bb6c
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119116]:0x1ee7b0e
at invoke_viiii (https://cdn.slashkey.com/flash/farm/...js.gz:3:424651)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[49144]:0xda9dea
at https://cdn.slashkey.com/flash/farm/...:wasm-function[50083]:0xe3cc36
at https://cdn.slashkey.com/flash/farm/...:wasm-function[89687]:0x18797c7
at https://cdn.slashkey.com/flash/farm/...:wasm-function[643]:0xd2dae
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119116]:0x1ee7b0e
at invoke_viiii (https://cdn.slashkey.com/flash/farm/...js.gz:3:424651)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[89718]:0x187b575
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119116]:0x1ee7b0e
at invoke_viiii (https://cdn.slashkey.com/flash/farm/...js.gz:3:424651)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[43706]:0xc3f536
at https://cdn.slashkey.com/flash/farm/...:wasm-function[89720]:0x187b9c8
at https://cdn.slashkey.com/flash/farm/...:wasm-function[135223]:0x23b2184
at https://cdn.slashkey.com/flash/farm/...:wasm-function[20208]:0x58aa4b
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119124]:0x1ee7b7a
at invoke_iiii (https://cdn.slashkey.com/flash/farm/...js.gz:3:424482)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[3103]:0x12fa38
at https://cdn.slashkey.com/flash/farm/...:wasm-function[40761]:0xb6e227
at https://cdn.slashkey.com/flash/farm/...:wasm-function[1199]:0xe3aac
at https://cdn.slashkey.com/flash/farm/...:wasm-function[30807]:0x93bcfd
at https://cdn.slashkey.com/flash/farm/...:wasm-function[131878]:0x2349257
at https://cdn.slashkey.com/flash/farm/...:wasm-function[57281]:0x1097441
at https://cdn.slashkey.com/flash/farm/...:wasm-function[123138]:0x1fb7b4e
at https://cdn.slashkey.com/flash/farm/...:wasm-function[60426]:0x131f270
at https://cdn.slashkey.com/flash/farm/...:wasm-function[60426]:0x131f2e1
at https://cdn.slashkey.com/flash/farm/...:wasm-function[56346]:0xfec3c4
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119119]:0x1ee7b3c
at browserIterationFunc (https://cdn.slashkey.com/flash/farm/...js.gz:3:221655)
at callUserCallback (https://cdn.slashkey.com/flash/farm/...js.gz:3:174853)
at Object.runIter (https://cdn.slashkey.com/flash/farm/...js.gz:3:176113)
at Browser_mainLoop_runner (https://cdn.slashkey.com/flash/farm/...js.gz:3:174388)

AND

2022-04-10 19:02:49.772 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.

Just IN CASE you need it, this is the information about the accounts I have in case it helps to figure out if it is related to the facilities, or browser, or a combo:

•This account: ID #1516504880; usually on Edge; lots of facs that I ghost and post
•Secondary account: ID #100008336897641; usually on Opera; some facs that I post; ghost from the first account sometimes.
•Another account: ID #100113540612868; usually on Chrome; no facs; I have seen the pop-up message here but not the others.
•Last account: ID #809993348; usually on Firefox; some facs; don’t use them much and don’t post but occasionally ghost.

I have cleared the memcache on all of them and restarted my computer and it hasn’t helped. Please let me know if you need any other info or if there is anything I need to do. Thank you! Denise
Hi Denise

First of all you have to be sure your browsers are up to date. Also check if you have any pending update for Windows or Mac in case you use it.

The pop up your are getting is saying the content is not longer available? If so then it could be there is a problem transfering data from Facebook to the game. As the message is from Facebook, then you could contact them using the Report a problem in Facebook settings. Im sorry but there is nothing the developers can do to about this.

About the following error: WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.NullReferenceException

What were you doing when you got it?
Did this error prevent you to continue working?

For the other errors, Im sorry but you are getting them while trying to ghost facilities and that is a trick and we cant help you with those.
I can only tell you that the errors in the Console about recipe are usually tied to not have enough of something to fill facilities.

To know if you have or not enough ingredients, then use the Ingredient Planner in your Facility Manager.
You can set it to All Facilities, 15 Days (it is a full run to 100%) and By Missing.
You can put a check mark to "Include disabled products" and then click in Update button.
If you see an item with red numbers into brackets, that is the amount you need to add for that period time (15 days)
You can change the time to different options.

There is more information about the Ingredient Planner in the following link form our Game Guide:
http://r1.slashkey.com/forum/showthr...22#post6298322
  #4240  
Old Apr 17 2022, 09:56 AM
Brugpuppy Brugpuppy is offline
 
Join Date: Mar 29 2015
Posts: 16
Default

Thanks for all the hard work in updating the game.
I notice two problems:
1. Cannot change positions of players on the ship log. I like to move them around, alternating the players.
2. Updated my chrome browsers to the latest version, and now I get a Slashkey does not support webGL error and and I have to reload. This happens only when working facilities, with multiple tabs open, usually around 5 or 6 tabs).
(I have two computers, updated both their Chrome browsers, so this now happens on both computers)
Thanks.
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