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  #151  
Old Mar 09 2017, 03:59 AM
Vivienne57 Vivienne57 is offline
 
Join Date: Jul 28 2009
Posts: 173
Default Working Client Facilities Issue

Hi, there seems to be an issue when working friends and neighbours client facilities, not all of them but some of them. Here is the issues:

Error saving data error XLink
click the Green circle to retry
click the red circle to reload

I clicked the green circle and got the same error message.

When I clicked the red circle I got the following:

This site can't be reached apps.facebook.com unexpectedly closed the connection.

When I tried to reload I got the same message.

Thanks

Vivienne

Ooops can't even work ordinary facilities now as getting the same error message. Done all the usual stuff like cleaning memo-cache and restarting but to no avail....this isn't good for players involved in NCC

Last edited by Vivienne57; Mar 09 2017 at 04:10 AM.
  #152  
Old Mar 09 2017, 04:38 AM
meirwen59@aol.com meirwen59@aol.com is offline
 
Join Date: Jan 06 2011
Posts: 47
Default

I have a question , if as stated layering is not endorsed by the developers but despite that new tools to aid this practice of farming have been released, what happens when the layering corrupts farms and is then stopped. Will everyone get a refund on the tools they purchased specifically for that purpose?
  #153  
Old Mar 09 2017, 04:40 AM
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Alexandra_J Alexandra_J is offline
 
Join Date: May 31 2013
Location: Cornwall, UK
Posts: 412
Default

Just so you're aware slashkey. That working facilities and clients is still a problem. Even when the person has cleared their farmtown memcache, and gone on a new post. One of my friends is having a problem but I'm not and we're on the same mainframe number
__________________
Playing Farm Town Since: 16th March 2009
Browser on laptop: Chrome and/or Opera
Windows: Windows 11
Laptop: Lenovo IdeaPad 3 14ITL05, 11th Gen, i7
From: Cornwall, United Kingdom

https://apps.facebook.com/farmtown/p...1959&farm_ix=0

https://apps.facebook.com/farmtown/p...c_location=ufi


FB profile (accepting no FR for the time being) - https://www.facebook.com/alexandrajeffery88

Last edited by Alexandra_J; Mar 09 2017 at 04:50 AM.
  #154  
Old Mar 09 2017, 05:11 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,828
Default

Hi all

Developers need more information about errors while trying to work facilities:

Known Issues:

- For those users getting errors when using the links to help in facilities, please provide info below:

1.Does the error shows up by just visiting that user from inside the game, for example, from the neighbour bar? if it does, then ignore the rest of the questions below.

2. Are you getting errors when clicking on the link in the facebook wall/profile, or when clicking on the link in the My Request page inside farmtown?
3. What is exactly the error you see when landing on the game?
4. Can you ask the person who did the posting, to reload the game and post again just to make sure everyone is using the latest version. Then try the link again.
5. Does it happen with posts from any facility?
6. Does it happen with posts from all users?

Last edited by Raul; Mar 09 2017 at 05:36 AM.
  #155  
Old Mar 09 2017, 05:35 AM
esther246 esther246 is offline
 
Join Date: May 21 2010
Posts: 2
Default

I am getting error message when trying to work facilities from wall request
  #156  
Old Mar 09 2017, 05:40 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,828
Default

Quote:
Originally Posted by esther246 View Post
I am getting error message when trying to work facilities from wall request
Hi esther

Please read the post just above yours and answer all the questions, thanks a lot!
  #157  
Old Mar 09 2017, 05:58 AM
pisces16 pisces16 is offline
 
Join Date: Apr 25 2010
Posts: 9
Default Error Link

I am having trouble working Client Facilities from Facebook wall. Getting XLINK error. I have cleared memcache and also asked the person to clear theirs, reload game and post again but I still can't work Clients. It doesn't happen with all users.
  #158  
Old Mar 09 2017, 06:02 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,828
Default

Quote:
Originally Posted by pisces16 View Post
I am having trouble working Client Facilities from Facebook wall. Getting XLINK error. I have cleared memcache and also asked the person to clear theirs, reload game and post again but I still can't work Clients. It doesn't happen with all users.
Hi pisces16

Thank you for the information.

Could you please check if you get the same error by only visiting that person's farm, let say from the neighbour bar?
  #159  
Old Mar 09 2017, 06:14 AM
Alexandra_J's Avatar
Alexandra_J Alexandra_J is offline
 
Join Date: May 31 2013
Location: Cornwall, UK
Posts: 412
Default

Can we report problems here or though support?
__________________
Playing Farm Town Since: 16th March 2009
Browser on laptop: Chrome and/or Opera
Windows: Windows 11
Laptop: Lenovo IdeaPad 3 14ITL05, 11th Gen, i7
From: Cornwall, United Kingdom

https://apps.facebook.com/farmtown/p...1959&farm_ix=0

https://apps.facebook.com/farmtown/p...c_location=ufi


FB profile (accepting no FR for the time being) - https://www.facebook.com/alexandrajeffery88
  #160  
Old Mar 09 2017, 06:19 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,828
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Quote:
Originally Posted by Cornish Lil Princess View Post
Can we report problems here or though support?
Hi Cornish Lil Princess

Please answer the previous questions here, thank you
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