OFFICIAL Display Issues, Preferences, Sounds and Music

[Danker]

After I had run memcached, the neighbors showed up again on azll farms. But now it is back again. Ran memcached, closed the tab and restarted Chrome/ farmtown, no results, neighbor box still not showing. Maybe it helps if I say that this usually occurs (IF it occurs) on my default farm - but not always. Say I am on ythe default farm without neighbors showing, go to another farm, neighbor showing, go back to the default, neighbors not showing.

It is not dependent on which browser I use.

Any insights?

[marymarcel]

Originally Posted by Danker

After I had run memcached, the neighbors showed up again on azll farms. But now it is back again. Ran memcached, closed the tab and restarted Chrome/ farmtown, no results, neighbor box still not showing. Maybe it helps if I say that this usually occurs (IF it occurs) on my default farm - but not always. Say I am on ythe default farm without neighbors showing, go to another farm, neighbor showing, go back to the default, neighbors not showing.

It is not dependent on which browser I use.

Any insights?

Hi Danker

I remember that years ago some users had a similar problem with a specific farm but it has been ages since the last one reported this.

You could try the following:

• Check your browser is up to date and see if you have any pending update for Windows or Mac in case you use it.
• Check to be sure that 3rd party cookies are still allowed in your browser. If you need instructions please visit the following link:
  http://r1.slashkey.com/forum/showthread.php?t=625118
• Change your default farm to any other and see if you continue having the same problem.
• If you wish, you could try another browser and see if you get the same problem.

If nothing works for you, then please contact Support team to let them check on this. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont find the automatic response then read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366

[Danker]

Hello Mary,

I have been able to find out a bit more: this only happens when two farmers are on the same farm. Let's say my super neighbor is on farm 20. I go there, neighbors box doesn't show. The neighbor leaves and goes to farm 15. I reload farm 20, neighbors box show, then go to 15 where the neighbor is, no neighbor box. The experience is mutual.
I said earlier that it mainly happens on my default farm. I realize now that my neighbor and I are very often there together. I have now tested this in various ways, and oit is always the same: no neighbors visible in the box when we are both on the same farm.

Cheers,
Danker

[Danker]

Ok, I think it is solved. When two farmers are on the same farm the box where normally are neighbors picture and names, changes automatically to chat mode! I hadn't noticed that. The neighbors in chat mode are not visible of course. When it switches to chat mode, I was confused because the writing space is filled with system text like Loading user, connecting to main frame, connected to main frame, loading user multiple times

I think the problem is solved, right?

[marymarcel]

Originally Posted by Danker

Ok, I think it is solved. When two farmers are on the same farm the box where normally are neighbors picture and names, changes automatically to chat mode! I hadn't noticed that. The neighbors in chat mode are not visible of course. When it switches to chat mode, I was confused because the writing space is filled with system text like Loading user, connecting to main frame, connected to main frame, loading user multiple times

I think the problem is solved, right?

Hi Danker

Yes, that is correct, I answered you about this in the post just above your last one.

But if you want to read more about the Chat box, please go to the following link:
http://r1.slashkey.com/forum/showthr...54#post6318654

[Danker]

Yes, I missed your post about same, saw it after I posted my reply. Sorry!

[marymarcel]

Originally Posted by Danker

Yes, I missed your post about same, saw it after I posted my reply. Sorry!

No problem Danker, so glad the problem is fixed

[Auntie Al]

The Preferences tab, to set options to show crops, trees, etc. used to function in the Fullscreen mode. Now it only functions in regular view. Is this something that can be fixed? Thanks.

[Tiger]

Originally Posted by Auntie Al

The Preferences tab, to set options to show crops, trees, etc. used to function in the Fullscreen mode. Now it only functions in regular view. Is this something that can be fixed? Thanks.

Hi Auntie Al,

What browser are you using, have you tried other browsers?

We're aware that Opera and Opera GX have that problem and it happened after those browser had updates some time ago. Whether or not the devs can do anything about this we will have to wait and see as it's not an easy problem to resolve.
I've just checked the updated versions of Firefox, Chrome and Edge and those are still fine, so if you can use any of those, try using one of them if you really need to change the preferences settings often while in Full Screen.

[Auntie Al]

Thanks, I do use Opera. I will suffer through because it is more of a pain to jump back and forth with a different browser. For what ever reason, Opera just works faster for me. But thanks for the info.