OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Taz D]

Originally Posted by powell

I am having the same problem..........Web browser etc. it happens about once a day. I was using chrome and switched to edge, but no better. I have cleared cache and memcache, but the problem persists.

Hi Powell,
Then follow the instructions in the post you quoted. This problem usually happens when your game encounters an error. See if you are always getting the error when you are doing the same thing.

[glenncobb]

I got on my farm a little after 8am. I was able to claim coins from quest I started last pm. I harvested then planted for today's quest. all the usual things ...the game slowed to a halt. I closed game & opened it again but was stuck on black page with white symbol. It has never resolved to the count up to 75

[marymarcel]

Originally Posted by glenncobb

I got on my farm a little after 8am. I was able to claim coins from quest I started last pm. I harvested then planted for today's quest. all the usual things ...the game slowed to a halt. I closed game & opened it again but was stuck on black page with white symbol. It has never resolved to the count up to 75

Hi glenncobb

I moved your post to the thread for your problem.

Please close everything and restart your computer.

If that doesnt fix your problem, then check if your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.
After any update it is better to restart your computer.

If anything works for you, then follow all suggestions given in the first post, first page of this thread.

[Larwin]

i dont know what happened but farm town isnt on my facebook any more.

[Taz D]

Originally Posted by Larwin

i dont know what happened but farm town isnt on my facebook any more.

Hi Larwin,
I moved your post to the thread about loading problems. Click on See more at the bottom of the left column under Your Shortcuts and see if it is there.
If not then you can always click on the Play FarmTown button at the top of the forums.

[Larwin]

Originally Posted by Taz D

Hi Larwin,
I moved your post to the thread about loading problems. Click on See more at the bottom of the left column under Your Shortcuts and see if it is there.
If not then you can always click on the Play FarmTown button at the top of the forums.

guess something changed during last update i was away from game a bit. started game a bit different for me but nothing in my game i know of was different. just was re authenicating my facebook profile or something.

do i need to have some concern about this?

[Taz D]

Originally Posted by Larwin

guess something changed during last update i was away from game a bit. started game a bit different for me but nothing in my game i know of was different. just was re authenicating my facebook profile or something.

do i need to have some concern about this?

Hi Larwin,
It has nothing to do with the update of the game. Sometimes Facebook loses a short cut off your list beause others take it's place. That is not controlled by the game.

[Larwin]

Originally Posted by Taz D

Hi Larwin,
It has nothing to do with the update of the game. Sometimes Facebook loses a short cut off your list beause others take it's place. That is not controlled by the game.

does facebook have a forum for mods or support i never seen one good as farmtown i could find. i only know your forums. wasnt sure where it was i think there may be a link to one but never used it. not sure they have a main facebook forum.

[MOM GLENDA]

i getting took out of farmtown about every 10 mins.right before it goes out a note says you have a inbeded page that does not suport the WEB GL .i in there playing when it does this .only way it will load farmtown again is to restart the laptop.i am having to restart about every 10 mins,do you know any thing i can do to stop this .google chrome is what i use

[Taz D]

Originally Posted by MOM GLENDA

i getting took out of farmtown about every 10 mins.right before it goes out a note says you have a inbeded page that does not suport the WEB GL .i in there playing when it does this .only way it will load farmtown again is to restart the laptop.i am having to restart about every 10 mins,do you know any thing i can do to stop this .google chrome is what i use

Hi Mom Glenda,
I moved your post to the Help & Support thread about Loading problems as this has nothing to do with the new release.


Has this been happening for a while?


Make sure your Chrome and your computer system are up to date.


If you have already checked the above items, and got this problem after Chrome updated, do you remember if when you were last able to use that browser if you saw the following in the FT Console?:

LOGWarning: Your browser does not support "WebGL 2" Graphics API, switching to "WebGL 1"

If you were previously limited to using WebGL 1.0 that particular LOGWarning will no longer be showing up in the FT console any more and you will have to use a different browser.