New Release -- April 10th, 2015

[Bednek]

Yesterday I purchased the Vegan Supplies Factory and started all in my new facility. Also I clicked on people's posts that were posting Vegan Icecream, Vegan Bars and Egg Replacer. When I went to My Storage today to see how many I had (I think each one said the Mayor would put 90 in my storage) and I could not even find a box with Vegan Bar, Vegan Icecream or Egg Replacer. I do have Vegan Butter, Vegan Cheese and a couple of other ones. I know that I need to grow chia to produce them in my facility and I am growing that now. However, shouldn't I have gotten the products where I clicked on someone's posts and why are they not at least in My Storage, showing 0 stored?

https://apps.facebook.com/farmtown/p...1674&farm_ix=0



Thanks!
Deb Blum

[Tiger]

Originally Posted by Bednek

Yesterday I purchased the Vegan Supplies Factory and started all in my new facility. Also I clicked on people's posts that were posting Vegan Icecream, Vegan Bars and Egg Replacer. When I went to My Storage today to see how many I had (I think each one said the Mayor would put 90 in my storage) and I could not even find a box with Vegan Bar, Vegan Icecream or Egg Replacer. I do have Vegan Butter, Vegan Cheese and a couple of other ones. I know that I need to grow chia to produce them in my facility and I am growing that now. However, shouldn't I have gotten the products where I clicked on someone's posts and why are they not at least in My Storage, showing 0 stored?

https://apps.facebook.com/farmtown/p...1674&farm_ix=0



Thanks!
Deb Blum

Hi there,

With ingredients requests you get the ingredients needed to make those products, not the products themselves.

It would have to be a bonus post in order to get the product itself.

[Bednek]

OK, however, wouldn't I still have those products listed in My Storage so that when I do produce them they will be there? Or do you not get those specific product boxes until you produce them. Not sure I am asking right, sorry! I have clicked on posts for Vegan Icecream, and I have no chia seeds in storage, which is one of the ingredients. Should I or shouldn't I have them?

[Jean's Farm]

Originally Posted by Taz D

Hi Jean,
The I and W diappear from the farm when you hover over it in the farm selector after the 20 hours are up. That is why it shows for some because they are shorter term crops. It is telling you that if you plant something else on that farm you can water again if needed.

Thanks Taz.....I never noticed that before with like, acorn squash. But that makes sense. TY!!!!

[Tiger]

Originally Posted by Raenie

Ummmmm.... yes I do know enough to try that, what I'm trying to tell you (and the developers) is that this feature is still *not* working for me on my server!!!!

Hi Raenie,

There is nothing else we can suggest to fix this for you from the forum so the only thing you can do now is contact Support. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few weeks for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

[Tiger]

Originally Posted by Bednek

OK, however, wouldn't I still have those products listed in My Storage so that when I do produce them they will be there? Or do you not get those specific product boxes until you produce them. Not sure I am asking right, sorry!

Hi,

You get the ingredients, so those get sent to your storage after you accept them.

Have a look at the ingredients needed for a particular item that you have in your gift box, then store them and check your storage to see if they made it there.

The final product goes to your storage after you have made them in your facility and stored them from that facility.

[Taz D]

Originally Posted by max_river

i having issues with my farm two i missing my stuff on my left side

Hi max river,
What do you have on that side of that farm? Do you possibly have something turned off in the preferences that would be those items?
Please try clearing your memcache (link below), then when the page of unsetting text opens close it and your farm, then clear your browser cache and close your browser. Reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached

[Bednek]

Hi again! Sorry to be a pain! OK, "I" posted for the ingredients for Vegan Ice cream. Two of my friends clicked on my post and I had Vegan Ice Cream in my gift box. I put them in storage and indeed I do have the ingredients for the ice cream. However, if I go and click on someone's post for vegan ice cream, for ingredients, shouldn't I get the ingredients as well?

Thanks!

[Tiger]

Originally Posted by Bednek

Hi again! Sorry to be a pain! OK, "I" posted for the ingredients for Vegan Ice cream. Two of my friends clicked on my post and I had Vegan Ice Cream in my gift box. I put them in storage and indeed I do have the ingredients for the ice cream. However, if I go and click on someone's post for vegan ice cream, for ingredients, shouldn't I get the ingredients as well?

Thanks!

Hi,

Yes when you post the ingredients they go to your gift box and you have to store them from there.

When you click someone else's post to send the ingredients to them, those ingredients go straight to your storage, not via the gift box.

[Bednek]

Thanks! OK that is my problem then....when I post and I go to my gift box, I get the ingredients. I checked just to make sure, as you suggested. When I click on someone else's post to send the ingredients to them, those ingredients did not appear in my storage. And of course, I have posted on everyone's to try this out and it isn't working. Storing from the gift box and getting the ingredients works perfectly, but not if I click on someone else's post.