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  #911  
Old Jun 21 2023, 06:06 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by VeraN View Post
Not sure if this is the right forum category. I received a 12x8 tree skaker from a friend. It shows up in my toolbox but NOT in my storage and I've searched EVERY farm with just Tools enabled and it's just not there. I wanted to get the next level but I can't because it says that I must have the 12x8 in storage to the person gifting it to me. Is this something I should contact support for? I did a memcached on both FB and SK, and cleared my cache and re-searched every farm and my storage. Thanks for any help!

Update: I was able to get a gift of FC and was able to buy the next few, but the 12x8 shaker still doesn't show up in storage.
Hi VeraN,
It is missing. Check in the store for it and you should be able to buy a replacement for coins. Instead of the button saying Buy it will say Duplicate.
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #912  
Old Jun 26 2023, 09:45 AM
erkle erkle is offline
 
Join Date: Aug 14 2009
Posts: 2
Default purple hand

is there a problem with using the purple hand i can not overlay with it
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  #913  
Old Jun 26 2023, 09:53 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Originally Posted by erkle View Post
is there a problem with using the purple hand i can not overlay with it
Hi erkle

I moved your post to the thread about Tools.

I used the purple hand this morning without problems.

Please remember you need an empty space the size of a pine tree to be able to place items.

If you want us to check on that, please let us know what are you trying to do and in which farm.
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  #914  
Old Jul 06 2023, 06:53 AM
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Alexandra_J Alexandra_J is offline
 
Join Date: May 31 2013
Location: Cornwall, UK
Posts: 412
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Now that buddies are in the mix for boosting trains could you put that the overhead cranes boosts the trains in one go. It will help loads.
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  #915  
Old Jul 06 2023, 07:01 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by Alexandra_J View Post
Now that buddies are in the mix for boosting trains could you put that the overhead cranes boosts the trains in one go. It will help loads.
Hi Alexandra_J,

Please remember to post suggestions for any new ideas or changes to existing tools features etc in the suggestions area of the forum for the devs to see. Here's the link to that area:
http://r1.slashkey.com/forum/forumdisplay.php?f=2
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  #916  
Old Jul 20 2023, 09:19 AM
sis00048@yahoo.com sis00048@yahoo.com is offline
 
Join Date: Mar 18 2023
Posts: 3
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Bought a checkout station and a forklift. They show up in my storage but can not use either of them in my facilities. Game says I need to purchase! Can you help me. I am not computer wired at all .Acutally computer illiterate. I need help!! I would like to say though that I do feel you all have done a great job in the transition of the game from FB to Slash?key..this is the first problem I have had. Thank You!!
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  #917  
Old Jul 20 2023, 09:31 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by sis00048@yahoo.com View Post
Bought a checkout station and a forklift. They show up in my storage but can not use either of them in my facilities. Game says I need to purchase! Can you help me. I am not computer wired at all .Acutally computer illiterate. I need help!! I would like to say though that I do feel you all have done a great job in the transition of the game from FB to Slash?key..this is the first problem I have had. Thank You!!
Hi sis00048

I moved your post to the thread about Tools.

Forklift: You purchased the green Folklift which allows you to store all products in a single facility.
You have all information in the following link:
http://r1.slashkey.com/forum/showthr...98#post5153598

Express checkout station: Allows you to load all products in a single service facility that uses the Express checkout station.
You have information and the list of the service facilities using this tool in the following link:
http://r1.slashkey.com/forum/showthr...94#post5154894
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  #918  
Old Jul 20 2023, 09:19 PM
sis00048@yahoo.com sis00048@yahoo.com is offline
 
Join Date: Mar 18 2023
Posts: 3
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Thank You very much! Your quick reponse is greatly appreciated.
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  #919  
Old Jul 26 2023, 04:44 AM
JNelson JNelson is offline
 
Join Date: May 12 2016
Posts: 426
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the mobile lookout tower is not displaying correctly
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  #920  
Old Jul 26 2023, 06:53 AM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by JNelson View Post
the mobile lookout tower is not displaying correctly
Hi JNeslon,

What is it not displaying? What have you already tried to correct this yourself?
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