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  #3581  
Old Mar 26 2021, 08:13 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,466
Default

Quote:
Originally Posted by 1607329692 View Post
when i try to log into ft, i get a black screen with white cube that iwll not load, a big box pops us sam an embedded page @11.slashkey aborted error, etc, any solutions, i have checked all instructions and rebooted, but its been 2 days now and still the same.
Hi,
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.



Also check the first post of this thread for suggestions you can try for checking your computer.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3582  
Old Mar 27 2021, 10:57 PM
scrfix@yahoo.com scrfix@yahoo.com is offline
 
Join Date: Feb 06 2021
Posts: 4
Default error

my id# 1567282031
I've got an error saying tha : Will not load AssetBundle.
just began today thankyou in advance
Bob
  #3583  
Old Mar 27 2021, 11:04 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Default

Quote:
Originally Posted by scrfix@yahoo.com View Post
my id# 1567282031
I've got an error saying tha : Will not load AssetBundle.
just began today thankyou in advance
Bob
Hi Bob,
I moved your post to the subject thread about errors and crashes.
Is the error message causing you not to open your farms?


Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached


If that does not help try clearing your browser cache, closing your browser, then reopen your farms. It will be slower loading the first time as all the graphics will have to be downloaded again.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3584  
Old Mar 28 2021, 12:12 AM
wineandroses wineandroses is offline
 
Join Date: Oct 01 2010
Posts: 4
Default

645144584

I just get the black screen and the data below--Everything was fine until tonight's update

2021-03-28 05:10:05.130 INFOCheckpoint-B-000 - Initialized
2021-03-28 05:10:05.132 LOGFT Client Services Inited.
2021-03-28 05:10:05.150 LOGSessionId: 2272210
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
2021-03-28 05:12:42.804 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-03-28 05:12:42.808 ERRORfalling back to ArrayBuffer instantiation


GPU-Renderer: Google SwiftShader
  #3585  
Old Mar 28 2021, 12:15 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,466
Default

Quote:
Originally Posted by wineandroses View Post
645144584

I just get the black screen and the data below--Everything was fine until tonight's update

2021-03-28 05:10:05.130 INFOCheckpoint-B-000 - Initialized
2021-03-28 05:10:05.132 LOGFT Client Services Inited.
2021-03-28 05:10:05.150 LOGSessionId: 2272210
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.


GPU-Renderer: Google SwiftShader
Hi wineandroses,
Please try clearing your browser cache, close your browser, then reload your farms. If that doesn't work then also try restarting your computer.
Note that it will be slow loading the first time after clearing the cache as it will have to download all the graphics again.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3586  
Old Mar 28 2021, 11:12 AM
mistybutterfly mistybutterfly is offline
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Join Date: Feb 15 2013
Posts: 17
Default Not working on new HTML version user ID 520045647

2021-03-28 16:11:06.701 INFOCheckpoint-B-000 - Initialized
2021-03-28 16:11:06.702 LOGFT Client Services Inited.
2021-03-28 16:11:06.708 LOGSessionId: 2281111
Browser: Blink: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
WebGL Supported, but DISABLED ------------------- ERROR!
  #3587  
Old Mar 28 2021, 11:33 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Default

Quote:
Originally Posted by mistybutterfly View Post
2021-03-28 16:11:06.701 INFOCheckpoint-B-000 - Initialized
2021-03-28 16:11:06.702 LOGFT Client Services Inited.
2021-03-28 16:11:06.708 LOGSessionId: 2281111
Browser: Blink: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
WebGL Supported, but DISABLED ------------------- ERROR!
Hi Mistybutterfly,
I moved your post to the HTML/WebGL loading problems thread. Please only post in this thread for loading issues.
You have posted this several times and the only thing we can tell you is to try a different browser. Since you are using a Mac computer try contacting Apple Support and see if they can figure out why you can not get into the game. Some who have had problems with Chrome and Safari for loading the game have tried Opera and been able to get in.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3588  
Old Mar 28 2021, 09:34 PM
mistybutterfly mistybutterfly is offline
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Join Date: Feb 15 2013
Posts: 17
Default

I haven't had any loading issues but after awhile, it just slows down and freezes up, then the browser shuts down. I have to reload again. I have a neighbor that says hers does the same thing. It just stops moving. Things work for awhile, then it just slows down and then freezes up.
  #3589  
Old Mar 28 2021, 09:57 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,466
Default

Quote:
Originally Posted by mistybutterfly View Post
I haven't had any loading issues but after awhile, it just slows down and freezes up, then the browser shuts down. I have to reload again. I have a neighbor that says hers does the same thing. It just stops moving. Things work for awhile, then it just slows down and then freezes up.
Hi Mistybutterfly,
I am confused as all of your last several posts including the previous one that I answered you say you are having problems loading.

What version of th Mac operating system do you have?

How much memory does your computer have?
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3590  
Old Mar 29 2021, 11:59 AM
Disasterpat Disasterpat is offline
 
Join Date: Jun 09 2020
Posts: 5
Default game won't load

My game has not loaded since you did the update yesterday. I can exchange gifts again, that came back with the update, and I can send gifts, but then I get a black screen and it goes not further. I went through the instructions, I have both those spinning cubes and my browser is fine. Will I need to wait until the next update to load my farm again?
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