OFFICIAL Receiving-sending-exchanging Gifts

[Taz D]

Originally Posted by turpdude

I have been unable to receive gifts since the new website was released. I use facebook for this task and can send gifts. I have verified that the gifts I have sent are being received, but when gifts are sent as instructed since the new site was released, they do not show in my requests. Thanks in advance for your assistance.
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Hi turpdude,
You are referring to the gifts not showing in your My Request on Facebook as gifts have not been activated on the new website yet for either sending or receiving.

This is a random problem that happens sometimeson Facebook. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. It will usually clear up in a day or two.


You can check the following link and see if your gifts are there Facebook Games Activity

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthr...50#post6364950


You can also try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.


For clearing from Facebook:
https://apps.facebook.com/farmtown/p...lear_memcached

[Palmarina]

good morning,
website version: I don't see any gifts at all on my wall, nothing at all and I just started up this morning. In the FB-version I can see a lot of gifts.
Any advice?

[Taz D]

Originally Posted by Palmarina

good morning,
website version: I don't see any gifts at all on my wall, nothing at all and I just started up this morning. In the FB-version I can see a lot of gifts.
Any advice?

Hi Palmarina,
Gifts have not been added yet for the website version.

[LisaScobee]

Originally Posted by Taz D

Hi Palmarina,
Gifts have not been added yet for the website version.

ETA on accepting gifts from website?

[Taz D]

Originally Posted by LisaScobee

ETA on accepting gifts from website?

Hi LisaScobee,
No ETA. The developers do not tell us when they will be ready to release any of the other functions needing to be added. They will post it in the announcement threads when they are ready and released.

[jerry63925]

Originally Posted by marymarcel

Hi jerry

I moved your post to the thread about Gifts.

Please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen you farms and try to send gifts again.
https://apps.facebook.com/farmtown/p...lear_memcached

If that doesnt work for you, then restart your computer and be sure your browser and operation system are up to date.

If nothing works for you, check if you still have 3rd party cookies allowed in your browser.
You have instructions on how to do this in the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118

WHY do i have keep going through this process every evening with my gifts?

[marymarcel]

Originally Posted by jerry63925

WHY do i have keep going through this process every evening with my gifts?

Hi jerry

After you go through this process every evening, are you allowed to send gifts?

If so, then maybe cookies and pop ups are not being saved and they do not stay allowed in your browser.

Please check that again. Also, if you have other updated browser in your computer, with 3rd party cookies and pop ups allowed, check if you get the same problem.

If nothing works for you, then please contact Support to let them check on your problem. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you cant find the automatic response, then read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366

[KnittyGirl]

I'm not getting any of the gifts that I was sent. They show up in My Requests, I accept them, and send a gift back, but when I go to the game (using the FB site), there are no gifts in my gift box. The first time it happened I figured it was just a glitch but it happened again tonight. Anybody else having this issue?

[Taz D]

Originally Posted by KnittyGirl

I'm not getting any of the gifts that I was sent. They show up in My Requests, I accept them, and send a gift back, but when I go to the game (using the FB site), there are no gifts in my gift box. The first time it happened I figured it was just a glitch but it happened again tonight. Anybody else having this issue?

Hi KnittyGirl,
If they are not showing in your gift box you probably have stuck gifts and since they have already been accepted even exchanging them you will not get them again. This is a random problem that happens when the data from Facebook does not update.


Please click on this link and see if those gifts are showing up there or you have other than the ones you already accepted. Facebook Games Activity

If those gifts were stuck gifts meaning they had already been accepted but had not cleared, then accepting them even in the games/activity will not give them to you again in the gift box. It is better to delete them one by one. You will have to clear them out of that section by clicking the X instead of Accept to clear them all out.

[KnittyGirl]

Hi Taz, they are not showing up in the Facebook Games Activity. There are no new requests nor any new invites. They're just gone! It's disappointing as I'm supposed to get double gifts from the Farm Pass; it worked earlier this month, but not now.