New Release -- April 18th, 2018

[Qivis]

Suddenly one of my Super Neighbors reports that she cannot harvest my farms. Even though I have billions of fuel available she is getting a message that states she has tried to deduct too much fuel.

[Tiger]

Originally Posted by Qivis

Suddenly one of my Super Neighbors reports that she cannot harvest my farms. Even though I have billions of fuel available she is getting a message that states she has tried to deduct too much fuel.

Hi Qivis,

What job is she doing when she gets that message? Is it just harvest crops or other items as well? Does she have any fuel?

An SN just tried trees, who has fuel and that seems to be working ok.

[Qivis]

Originally Posted by Tiger Laybourne

Hi Qivis,

What job is she doing when she gets that message? Is it just harvest crops or other items as well? Does she have any fuel?

An SN just tried trees, who has fuel and that seems to be working ok.

She prefers crops but does other things as well. I suggested to her that she try clearing the Farm Town memcache but apparently she is having similar problems on the farms of others even after trying that.

What I did learn though is that she did not know that the available fuel is shown on screen while she is working on other farms. She asked how she would know when her own fuel is used up. So I think she probably did use it up and was trying to use mine when it hit zero. I also do not know what browsers other than Chrome she may use if this would make a difference.

[Tiger]

Originally Posted by Qivis

She prefers crops but does other things as well. I suggested to her that she try clearing the Farm Town memcache but apparently she is having similar problems on the farms of others even after trying that.

What I did learn though is that she did not know that the available fuel is shown on screen while she is working on other farms. She asked how she would know when her own fuel is used up. So I think she probably did use it up and was trying to use mine when it hit zero. I also do not know what browsers other than Chrome she may use if this would make a difference.

Hi Qivis,

To to market and start to hire someone but don't complete the hire. Check in the hire window if you have allowed fuel to be used. When she is on your farm working, as of this update, it should be using your fuel not hers.

[Qivis]

Originally Posted by Tiger Laybourne

Hi Qivis,

To to market and start to hire someone but don't complete the hire. Check in the hire window if you have allowed fuel to be used. When she is on your farm working, as of this update, it should be using your fuel not hers.

I have just worked the first 8 farms of another neighbor for whom I am Super Farmer and noticed my fuel did not drop by a single tank. This is consistent with the aforementioned update, but one of my accounts that I have kept for testing purposes (even after learning of Facebook's one account rule) just worked 2 of my farms and my fuel gauge did not change until I refreshed FT in my own browser window. And this is somewhat consistent with the changes as well even if a bit delayed. I am going to have to assume that the issue is something unique to Ana's account or computer since it will be a few weeks until even my testing account runs out of his own fuel and is able to experiment further. Thanks for the help and suggestions though.

I forgot to mention that she is 6 hours ahead of Eastern US time since she lives in Spain and I am in the same time zone as Slashkey if this makes any difference.