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  #1  
Old Feb 01 2023, 05:54 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Originally Posted by cmm1958 View Post
I have noticed the past several days that all my animal building are not being harvested when I go into my facility manager. This morning I checked and it says I only own 3 of the tools needed for harvesting animals. I have always had all of them but am now missing the shearing and cutting set. When I checked my storage it is missing. When I checked the tools in the store, the shearing and cutting says duplicate which shows I had already purchased it. I also noticed I had to individually harvest the rabbit hutches too. Can you help me please? Thank you.
Hi cmm1958,

Your shearing and cutting set is placed on one of your farms. Please hide everything in your game preferences and show only Tools then go to your farm 10 and you should see it at the top of that farm.

If you have any further problems with tools it may be worth you also going to farm and see if you can find any more tools out on farms and make sure those are also placed into your storage.
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  #2  
Old Feb 01 2023, 04:09 PM
cmm1958 cmm1958 is offline
 
Join Date: Aug 30 2009
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Thank you so much - I have no idea how it made it's way to my farm. I appreciate you taking the time to help me.
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  #3  
Old Feb 01 2023, 04:31 PM
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Tiger Tiger is offline
 
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Thank you so much - I have no idea how it made it's way to my farm. I appreciate you taking the time to help me.
You're very welcome cmm1958, glad we could help
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  #4  
Old Feb 01 2023, 06:12 AM
Patti Coop Patti Coop is offline
 
Join Date: Aug 16 2020
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Hi, I have run memcache twice. I have cleared my cache. I have restarted twice. Yet my oil pump, open-pit mine, and semi all remain at more than 100%. This happens with these facilities every time Farm Pass is added. Please do not tell me I have to wait for them to be ready to be reloaded because that is not the issue. Again, this happens every time Farm Parss is added. What is the solution? I have done everything I can. Thank you.
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  #5  
Old Feb 01 2023, 07:24 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Originally Posted by Patti Coop View Post
Hi, I have run memcache twice. I have cleared my cache. I have restarted twice. Yet my oil pump, open-pit mine, and semi all remain at more than 100%. This happens with these facilities every time Farm Pass is added. Please do not tell me I have to wait for them to be ready to be reloaded because that is not the issue. Again, this happens every time Farm Parss is added. What is the solution? I have done everything I can. Thank you.
Hi Patti Coop,

Have you started a batches in any of your non-workable facilities today yet? If not, please try that with only one of them and see if that puts the facility back to 100% rather than over 100%. However that will still mean waiting it out for a batch to complete before you can start another one.

If it's doesn't and in the last months Farm Pass you claimed the reward that increases capacity by 10% for facilities that produce the most common ingredients. That will include your non workable facilities and will temporarily put them over 100% production. That reward lasts all season once claimed, so would depend on when you last started production in those before this season started as to why they would be over 100% now.

As those normally can't be worked by friends, that means you will have to wait a bit longer for some production in those to be completed before they drop under 100% which will then allow you to start a batch. I am sorry but there is no way to revert those non-workable facilities back to under 100% so you do have to wait it out.

There is one exception for 1 neighbour being able to work non-workable facilities but that requires claiming the other Farm Pass reward that enables that to be done once per week. It's unlikely you will be able to claim that yet as the new season has just started so you won't have enough points.

If last month you did not claim the reward that increases capacity by 10% for facilities that produce the most common ingredients or think that could not be what caused the problem then you can report that to the support team for them to take a look at it.
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Last edited by Tiger; Feb 01 2023 at 07:39 AM.
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  #6  
Old Feb 02 2023, 09:50 AM
gkat66 gkat66 is offline
 
Join Date: Oct 30 2015
Posts: 4
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I tried to edit my post but you responded before I could , yes it is a problem with the sprinkler not the fertilizer , and it is doing what I described , only the #1 farm is acting as it should the rest are not, even when I use the sprinkle all farms button. I have been farming for these super neighbors for years and this is a recent problem.
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  #7  
Old Feb 02 2023, 10:02 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Originally Posted by gkat66 View Post
I tried to edit my post but you responded before I could , yes it is a problem with the sprinkler not the fertilizer , and it is doing what I described , only the #1 farm is acting as it should the rest are not, even when I use the sprinkle all farms button. I have been farming for these super neighbors for years and this is a recent problem.
Hi Gkats,
It would depend on what crops you are planting. The irrigation can only be done once in 20 hours on each farm. So if you planted a shorter term crop and irrigated the next crop you plant you will not be able to irrigate it. When you click to use the sprinkler the pop up will show you which farms can be irrigated. If a farm is not ready to be irrigated again it will be greyed out.


Also it is strange it is only the first farm you are able to irrigate and it seems to me you may have the pop up for choosing the farms set to the Select One Farm tab so it only actually irrigates that first farm. Before you irrigate click on the Select Multiple Farms tab then check the box for each farm you want to irrigate.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #8  
Old Feb 02 2023, 10:12 AM
gkat66 gkat66 is offline
 
Join Date: Oct 30 2015
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I do select the Multiple Farms Tab and then select All, all farms show a check mark in the box , I get a message that says all farms have been watered. When I check the extra farm info it says they are watered and irrigated , when I try to water again it says can't be watered again until tomorrow, however all farms but #1 do not show the (I) symbol when I hover over the fields.
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  #9  
Old Feb 02 2023, 10:20 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by gkat66 View Post
I do select the Multiple Farms Tab and then select All, all farms show a check mark in the box , I get a message that says all farms have been watered. When I check the extra farm info it says they are watered and irrigated , when I try to water again it says can't be watered again until tomorrow, however all farms but #1 do not show the (I) symbol when I hover over the fields.
Hi Gkat,
The only way I can check this is if you can provide the account ID for that farmer.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #10  
Old Feb 02 2023, 07:59 PM
nettie1212 nettie1212 is offline
 
Join Date: Aug 17 2009
Posts: 134
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Hello when I went to purchase the new tools I clicked on the top one in the toolbox and it told me what I had to purchase It informed me to purchase tools I didn't need
Did I require these tools as I use the ex tools
-50 Combine Harvest-Plant Ex 11x11
-50 Seeder Ex (11 x 11)
-50 Combine Harvest-Plant (18x18) DIDN'T NEED?
-50 Combine Harvest-Plow Ex 11x11
-40 Combine Harvest-Plow (18x18) DIDN'T NEED?
-30 Seeder (18 x 18) DIDN'T NEED?
-50 Harvester Ex (11 x 11)
So 120FT$ wasted correct?
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