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  #41  
Old Aug 13 2022, 08:48 AM
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marymarcel marymarcel is offline
 
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Location: Buenos Aires, Argentina
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Quote:
Originally Posted by alyceclover View Post
TY I am wondering if that fix I tried ( FT memcache) has affected my farm. Stuff is gone from pending, such as Semi-trailer truck which is never empty of pending product.

The Facility manager is not working to load products and when I go to load at the farms such as Crude Oil, the pending disappears. Unless, for some reason all my facilities are being produced instantly.

I will contact support about that issue.
Hi alyceclover

The game is having issues at this moment, please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=658530
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  #42  
Old Sep 05 2022, 05:02 PM
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Sqrl Sqrl is offline
 
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One of my neighbours has vanished from the list of neighbours with whom I can trade products. They haven't stopped playing or deleted their farm and they're still in my list of neighbours but they're just not in fac chains.

I've run the memcache, updated the browser and cleared history, but none of that has worked. They're just gone.
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  #43  
Old Sep 05 2022, 07:07 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Sqrl View Post
One of my neighbours has vanished from the list of neighbours with whom I can trade products. They haven't stopped playing or deleted their farm and they're still in my list of neighbours but they're just not in fac chains.

I've run the memcache, updated the browser and cleared history, but none of that has worked. They're just gone.
Hi Sqrl,
They may not have any facility chains or they may have not imported so they do not have room for you to export to them.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #44  
Old Sep 05 2022, 07:17 PM
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Sqrl Sqrl is offline
 
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They do have chains, but maybe they do need to import. thx.
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  #45  
Old Sep 28 2022, 01:00 AM
Palmarina Palmarina is online now
 
Join Date: Aug 15 2009
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Hi, I was wondering if the developpers still have this issue on their to do list. I tried to delete a few chains but it still is not possible to do. Is there a workaround?
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  #46  
Old Sep 28 2022, 05:23 AM
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Quote:
Originally Posted by Palmarina View Post
Hi, I was wondering if the developpers still have this issue on their to do list. I tried to delete a few chains but it still is not possible to do. Is there a workaround?
Hi Palmarina,

Please list the names of the facility chains you are unable to delete so we know which ones aren't working.
We expect the issues are likely to be fixed before the facility chain goals are added for the farm pass feature.
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  #47  
Old Sep 28 2022, 06:28 AM
Palmarina Palmarina is online now
 
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Hi Tiger,
I tried to delete these 3:

Electronic Equipment Factory
Flower shop
Donuts shop

FYI: I deactivated them in the facility manager, cleared memcache and cleared macromedia files.


Quote:
Originally Posted by Tiger View Post
Hi Palmarina,

Please list the names of the facility chains you are unable to delete so we know which ones aren't working.
We expect the issues are likely to be fixed before the facility chain goals are added for the farm pass feature.
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  #48  
Old Sep 28 2022, 06:59 AM
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Quote:
Originally Posted by Palmarina View Post
Hi Tiger,
I tried to delete these 3:

Electronic Equipment Factory
Flower shop
Donuts shop

FYI: I deactivated them in the facility manager, cleared memcache and cleared macromedia files.
Thank you for providing additional information Palmarina, much appreciated
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  #49  
Old Sep 29 2022, 11:34 PM
Palmarina Palmarina is online now
 
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Quote:
Originally Posted by Tiger View Post
Thank you for providing additional information Palmarina, much appreciated
Hi Tiger, this morning I played FT on my android tablet and there I was able to delete these 3 chains. I just wanted to let you know this.
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  #50  
Old Sep 29 2022, 11:58 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Palmarina View Post
Hi Tiger, this morning I played FT on my android tablet and there I was able to delete these 3 chains. I just wanted to let you know this.
Hi Palmarina,
There was a fix done for this problem today.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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add chain, chain status, delete chain, export, facility chains, facility chains manager, import

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