Go Back   Farm Town > Help & Support > Help & Support

Reply
 
Thread Tools Search this Thread Display Modes
  #91  
Old Jul 18 2022, 08:20 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,775
Default

Quote:
Originally Posted by Alexandra_J View Post
Issue with the Train Manager. I have 2 trains complete and get this. (See photo on my facebook page) and I boosted one to Tiger as well. So could you let me know if you get it please.
Cleared farm town memcache, too. I see them both dispatched on my 21st farm and on the train manager, just not the long cars showing in the Train Status via the Train Manager
Hi Alexandra

I moved your post to the thread about Trains.

Tiger is not available at this moment, but she received your train (Enhanced) and got products from it but about 20 minutes ago, not by the time you posted your issue on facebook (1 hour ago).

I visited your farm 21 and both trains, enhanced and standard, are on their trips.
Reply With Quote
  #92  
Old Jul 18 2022, 08:42 AM
Alexandra_J's Avatar
Alexandra_J Alexandra_J is offline
 
Join Date: May 31 2013
Location: Cornwall, UK
Posts: 412
Default

Quote:
Originally Posted by marymarcel View Post
Hi Alexandra

I moved your post to the thread about Trains.

Tiger is not available at this moment, but she received your train (Enhanced) and got products from it but about 20 minutes ago, not by the time you posted your issue on facebook (1 hour ago).

I visited your farm 21 and both trains, enhanced and standard, are on their trips.
And I'm getting This Train Can not be dispatched (even though they are) because you already have another Enhanced Freight Locomotive dispatched on this farm.

I only have the 2 (standard and enhanced) so don't know why I'm getting this.
__________________
Playing Farm Town Since: 16th March 2009
Browser on laptop: Chrome and/or Opera
Windows: Windows 11
Laptop: Lenovo IdeaPad 3 14ITL05, 11th Gen, i7
From: Cornwall, United Kingdom

https://apps.facebook.com/farmtown/p...1959&farm_ix=0

https://apps.facebook.com/farmtown/p...c_location=ufi


FB profile (accepting no FR for the time being) - https://www.facebook.com/alexandrajeffery88
Reply With Quote
  #93  
Old Jul 18 2022, 08:44 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,775
Default

Quote:
Originally Posted by Alexandra_J View Post
And I'm getting This Train Can not be dispatched (even though they are) because you already have another Enhanced Freight Locomotive dispatched on this farm.

I only have the 2 (standard and enhanced) so don't know why I'm getting this.

Your trains are both dispatched and on their trip no matter you got that message.

Please wait till the enhanced is back, unload it and try to dispatch it again. If you get the same message again, then let us know.
Reply With Quote
  #94  
Old Jul 21 2022, 04:07 PM
johncinj johncinj is offline
 
Join Date: Jan 27 2015
Location: Washington
Posts: 22
Default

I received a train boost request from someone I do not know. The tab says "non-friend". I cannot find anything in the game guide about how this can be. Can you tell me how this was done?
Reply With Quote
  #95  
Old Jul 21 2022, 04:12 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,274
Default

Quote:
Originally Posted by johncinj View Post
I received a train boost request from someone I do not know. The tab says "non-friend". I cannot find anything in the game guide about how this can be. Can you tell me how this was done?
Hi Johncinj,
When you get that it is actually from one of your neighbors or friends who are working multiple accounts using the switch user in Facebook. The incorrect data gets sent and it looks like it is from someone you are not friends with. The only way they can prevent that from happening is to use a different browser for each account.
If you see one of those do not try to boost it through the Train Manager. Instead go to your My Requests and it will show the correct information and you will be able to boost the train.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #96  
Old Jul 21 2022, 04:17 PM
johncinj johncinj is offline
 
Join Date: Jan 27 2015
Location: Washington
Posts: 22
Default

Quote:
Originally Posted by Taz D View Post
Hi Johncinj,
When you get that it is actually from one of your neighbors or friends who are working multiple accounts using the switch user in Facebook. The incorrect data gets sent and it looks like it is from someone you are not friends with. The only way they can prevent that from happening is to use a different browser for each account.
If you see one of those do not try to boost it through the Train Manager. Instead go to your My Requests and it will show the correct information and you will be able to boost the train.

Thank you!!
Reply With Quote
  #97  
Old Jul 23 2022, 06:38 AM
Alexandra_J's Avatar
Alexandra_J Alexandra_J is offline
 
Join Date: May 31 2013
Location: Cornwall, UK
Posts: 412
Default

Still getting the same issue as before Tiger or Marymarcel. Issue is public on my facebook page.

'Train cannot be dispatched because I already have another Enhanced Freight Locomotive dispatched on my farm.'

I only have 2 trains (the standard and the enhanced) so don't know why I am getting this. It happened last week too and I've already cleared my farm town memcache.
__________________
Playing Farm Town Since: 16th March 2009
Browser on laptop: Chrome and/or Opera
Windows: Windows 11
Laptop: Lenovo IdeaPad 3 14ITL05, 11th Gen, i7
From: Cornwall, United Kingdom

https://apps.facebook.com/farmtown/p...1959&farm_ix=0

https://apps.facebook.com/farmtown/p...c_location=ufi


FB profile (accepting no FR for the time being) - https://www.facebook.com/alexandrajeffery88
Reply With Quote
  #98  
Old Jul 23 2022, 08:20 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,775
Default

Quote:
Originally Posted by Alexandra_J View Post
Still getting the same issue as before Tiger or Marymarcel. Issue is public on my facebook page.

'Train cannot be dispatched because I already have another Enhanced Freight Locomotive dispatched on my farm.'

I only have 2 trains (the standard and the enhanced) so don't know why I am getting this. It happened last week too and I've already cleared my farm town memcache.
Hi Alexandra

I just cleared your trains data for that farm. Sometimes, this clearing affects the trip for those trains, so please check if they are still on their trip or if they are back.

If they are back, just unload them, and dispatch them again and see if you get the same error message.
Reply With Quote
  #99  
Old Jul 23 2022, 08:23 AM
Alexandra_J's Avatar
Alexandra_J Alexandra_J is offline
 
Join Date: May 31 2013
Location: Cornwall, UK
Posts: 412
Default

Quote:
Originally Posted by marymarcel View Post
Hi Alexandra

I just cleared your trains data for that farm. Sometimes, this clearing affects the trip for those trains, so please check if they are still on their trip or if they are back.

If they are back, just unload them, and dispatch them again and see if you get the same error message.
they were back, so I unloaded them and dispatched them but I still get the same error. But it says they're loaded correctly via going to my 21st farm. But the Train Manager I get the error
__________________
Playing Farm Town Since: 16th March 2009
Browser on laptop: Chrome and/or Opera
Windows: Windows 11
Laptop: Lenovo IdeaPad 3 14ITL05, 11th Gen, i7
From: Cornwall, United Kingdom

https://apps.facebook.com/farmtown/p...1959&farm_ix=0

https://apps.facebook.com/farmtown/p...c_location=ufi


FB profile (accepting no FR for the time being) - https://www.facebook.com/alexandrajeffery88
Reply With Quote
  #100  
Old Jul 23 2022, 08:35 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,775
Default

Quote:
Originally Posted by Alexandra_J View Post
they were back, so I unloaded them and dispatched them but I still get the same error. But it says they're loaded correctly via going to my 21st farm. But the Train Manager I get the error
Ok, then wait till it is back and if you continue getting the error then clear your memcache.

If that doesnt help then please contact Support directly. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
Reply With Quote
Reply

Tags
train not dispatched, trains not working

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 05:39 AM.