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  #21  
Old Mar 21 2021, 11:39 AM
bbarksda bbarksda is offline
 
Join Date: Sep 10 2018
Posts: 102
Default Missing Butterscotch Extract

Quote:
Originally Posted by Taz D View Post
Hi Bill B.,
You are talking about a month in time. We do not have any way to track changes in your storage. You do load your facilities and they do get used.
Yes I have loaded several times. Maybe I had the wrong amounts recorded in my inventory that I keep. It just seems that it shouldn't have dropped by that much compared to the others. Just chalk it up, since I can't get them back. Thanks for your help.
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  #22  
Old Mar 21 2021, 01:08 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,053
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Quote:
Originally Posted by bbarksda View Post
Yes I have loaded several times. Maybe I had the wrong amounts recorded in my inventory that I keep. It just seems that it shouldn't have dropped by that much compared to the others. Just chalk it up, since I can't get them back. Thanks for your help.
Hi bbarksda

Butterscotch extract is used to load the Fancy Food Show but it is also used to make products in the Flavored Coffee Factory and the West American Restaurant.

You own 43 Food Flavoring Fac. producing Butterscoth extract by you also own 43 Fancy Food Show, 13 Flavored Coffee Fac and 1 West American Restaurant.

You can check where you use the products made in facilities in our Game Guide, Chapter 27 Ingredients of Farm Town
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  #23  
Old Nov 23 2021, 05:57 AM
gigi47 gigi47 is offline
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Join Date: Sep 01 2013
Posts: 5
Default "send ingredients" & bonuses - get nothing

When I click on links asking for ingredients or bonuses, I receive NOTHING. (Easy to check by going back to my farm!)
How do I know if the same thing is not happening when I spend so much time on working facilities for others?
PLEASE HELP
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  #24  
Old Nov 23 2021, 06:13 AM
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Alexandra_J Alexandra_J is offline
 
Join Date: May 31 2013
Location: Cornwall, UK
Posts: 415
Default

Quote:
Originally Posted by gigi47 View Post
When I click on links asking for ingredients or bonuses, I receive NOTHING. (Easy to check by going back to my farm!)
How do I know if the same thing is not happening when I spend so much time on working facilities for others?
PLEASE HELP
Ingredients and bonuses only last 24 hours once posted to their facebook profile, farm town wall and via groups.
Once you've clicked on them, it will say you've received it and it will go straight to your storage for you to use. Click on the pic and not the link itself for you to get the goods. If you have already collected for that person, it will say that 'this offer has expired, please try a different one'

We recieve the items for the facilities and clients which will last 48 hours once posted. And they will go straight to your storage too.

If they are yours: you have 12 hours to post them (we can post 5 ingredients and 5 bonuses) which will also last 24 hours once posted. And facilities and clients will last 48 hours. We only need to post one facility and one client as long as all (or the ones you want) are filled, they will all be done. And we can work facilities and clients every 8 hours if you're lucky to do so.
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  #25  
Old Nov 23 2021, 07:17 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,053
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Quote:
Originally Posted by gigi47 View Post
When I click on links asking for ingredients or bonuses, I receive NOTHING. (Easy to check by going back to my farm!)
How do I know if the same thing is not happening when I spend so much time on working facilities for others?
PLEASE HELP

Hi gigi

When you click in an ingredient request you are receiving ingredients to make the item showing up in the picture.

For example, if your friend is asking for ingredients to make fuel tanks, you will see the pic of a fuel tank but you will receive Crude Oil which is the ingredient to make fuel tanks.

In case you click in a bonus, then you get the item itself.
For example if it is a bonus of pork, you will receive pork.

To check the amounts, you need to take note of the amounts before and after you click on a bonus, ingredient request or work facilities. I would suggest you to reload your game after getting them.

Last edited by marymarcel; Nov 23 2021 at 04:07 PM.
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  #26  
Old Jan 06 2022, 08:04 PM
Kat1957 Kat1957 is offline
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Join Date: Oct 17 2021
Posts: 3
Default lost all my milk i had 6 figures at least of milk

what happened to my milk.came on a couldn't figure why i couldn't fill facilities this more hundreds of thousands of it all gone... here is my number it said to post with this...hopefully right place and i get milk back...842349309
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  #27  
Old Jan 06 2022, 08:16 PM
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Taz D Taz D is offline
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Location: Ace, Tx
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Quote:
Originally Posted by Kat1957 View Post
what happened to my milk.came on a couldn't figure why i couldn't fill facilities this more hundreds of thousands of it all gone... here is my number it said to post with this...hopefully right place and i get milk back...842349309
Hi Kat,
I moved your post to the subject thread about missing items from storage.
I am sorry, but we have no way to restore your cow milk. Please contact Support about this.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #28  
Old Jan 07 2022, 07:42 AM
Sundos Sundos is offline
 
Join Date: Dec 05 2013
Posts: 98
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snip it stinks.. I don't get it.. maybe this worked? maybe not..

So.. once in a while, while I harvest.. and only on Farm1 I get this.. little squares where nothing was planted or harvested .. does it show in my picture to you, it showed in the picture I snipped and could not ever figure out how to set or change privacy to public? so I shared on my facebook but only to me?? so .. well anyway do you see the stupid picture? first of all.. and if you do, do you see the way it harvested?
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  #29  
Old Jan 07 2022, 07:49 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,053
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Quote:
Originally Posted by Sundos View Post


snip it stinks.. I don't get it.. maybe this worked? maybe not..

So.. once in a while, while I harvest.. and only on Farm1 I get this.. little squares where nothing was planted or harvested .. does it show in my picture to you, it showed in the picture I snipped and could not ever figure out how to set or change privacy to public? so I shared on my facebook but only to me?? so .. well anyway do you see the stupid picture? first of all.. and if you do, do you see the way it harvested?
Hi Sundos

Your pic is shown up correctly

This happens from time to time, and Im not sure why. If you refresh the farm the extra plow squares disappear.
Maybe when all the migration is done, then the developers could take a look at this, but as I said, they disappear if you refresh the farm.

To set the picture to public in your facebook profile, just look at the little icon to the right of the time and below your name. If you click in the icon you will be able to set it different options including Public.
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  #30  
Old Jan 07 2022, 07:51 AM
Sundos Sundos is offline
 
Join Date: Dec 05 2013
Posts: 98
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Thanks Mary I prefer it not be public to my facebook so if it is working here without doing that I will leave it as is
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lost crops, lost harvests, missing crops, missing from storage, missing harvests, storage, storage capacity, storage limit, stored crops

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