OFFICIAL Facilities and Facility Manager

[Farmer_Susan]

Hi,

I have gotten the gift return bug that others have noted, but just now I got a notice that one of my farms had too many facilities and I needed to move some to other farms to avoid losing stuff. Is that a bug or do I need to take that seriously? I've never gotten it before - which is what made me wonder. I hope it's a bug! I guess if nothing else, I can stop putting new facilities on that farm. If it's not a bug, how many should I move?

[Taz D]

Originally Posted by Farmer_Susan

Hi,

I have gotten the gift return bug that others have noted, but just now I got a notice that one of my farms had too many facilities and I needed to move some to other farms to avoid losing stuff. Is that a bug or do I need to take that seriously? I've never gotten it before - which is what made me wonder. I hope it's a bug! I guess if nothing else, I can stop putting new facilities on that farm. If it's not a bug, how many should I move?

Hi Susan,
I have moved your post to the Help & Support thread about facilities as this has nothing to do with the current release. When you have a problem or question not about something in the current release please post it in the Help & Support section thread about that.
This is not a bug. There is a limit to how many facilities you can put on one farm. Part of that limit includes the completed products still loaded in the facilities. So first try storing the products to see if that is what has put you over the limit. If it still is telling you that you have too many facilities on that farm then you will need to move some.

[Farmer_Susan]

Ok thanks.

[mo54862]

I purchased an Indoor Playground and an Indoor Playground Supplies facility. I checked and they both show up in the account activity. Neither show up on Farm #3 where I placed them at the bottom of the farm. The Indoor Playgrund Supplies facility shows up in the facility and it allowed me to load it but the Indoor Playground does NOT show up in the facility manager.

[Taz D]

Originally Posted by mo54862

I purchased an Indoor Playground and an Indoor Playground Supplies facility. I checked and they both show up in the account activity. Neither show up on Farm #3 where I placed them at the bottom of the farm. The Indoor Playgrund Supplies facility shows up in the facility and it allowed me to load it but the Indoor Playground does NOT show up in the facility manager.

Hi Mo,
I checked and they are both missing. You will need to contact Support about this as we can not do refunds through the forums.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[sizzlinsssandi]

For several days now after I run the Farm Manager to STart all, Store All, etc. I am getting nothing in the Glass Factory to move to the Warehouse for distributing to others. Is there a problem with this function right now? I was patient and have never had this problem before with the Warehouse, but for several days it hasn't worked.
This is the message down below when I'm running the Manager and Warehouse:
2022-12-20 22:53:53.316 WARNWARNING: Farm_Controller.Remove_Recipe_Items - not enough items on storage to cook recipe, failed ingredient: $C
Bur I have tons of all the products in storage, what is wrong and what am I missing please and thanks.
Do the items in storage not transfer to the Warehouse to distribute to Neighbors and sell in marketplace on the other side? I cleared everything and re ran the start all, load all, etc and the only one it gave me was the first one from the Glass factory.

[marymarcel]

Originally Posted by sizzlinsssandi

For several days now after I run the Farm Manager to STart all, Store All, etc. I am getting nothing in the Glass Factory to move to the Warehouse for distributing to others. Is there a problem with this function right now? I was patient and have never had this problem before with the Warehouse, but for several days it hasn't worked.
This is the message down below when I'm running the Manager and Warehouse:
2022-12-20 22:53:53.316 WARNWARNING: Farm_Controller.Remove_Recipe_Items - not enough items on storage to cook recipe, failed ingredient: $C
Bur I have tons of all the products in storage, what is wrong and what am I missing please and thanks.
Do the items in storage not transfer to the Warehouse to distribute to Neighbors and sell in marketplace on the other side? I cleared everything and re ran the start all, load all, etc and the only one it gave me was the first one from the Glass factory.

Hi sizzlinsssandi

I moved your post to the thread for your problem.

According to your data you have 32 Glass Factory, I think the message you are receiving is due you do not have enough ingredients to fill all of them.

When you start production in your Super Facility, then products are available for you to fill your Trading Warehouse.
I vsited a few farms and the Glass factory only shows the the Mirror Glass Sheet in production.

By the way you have 2 Glass Factory on your farm 2, please remember that only one of them is producing, the other one only is a decoration.

I would suggest you to only fill one of your Glass factory and then check if you have products to load into your Trading Warehouse.

[sizzlinsssandi]

Thanks so much, never had this problem before with any other facility, so concerned me. Thanks for checking it out Merry Christmas.

[marymarcel]

Originally Posted by sizzlinsssandi

Thanks so much, never had this problem before with any other facility, so concerned me. Thanks for checking it out Merry Christmas.

You are welcome sizzlinsssandi and Merry Christmas to you too

[Zany Clover]

When I click for the Squishmallow Factory to start all, no items are put into production - this has been going on for several days. All items are clicked, and I have plenty of the ingredients to make all the items. Thanks for the help. It's on my farm 2 at the very front. - Shirley Hancock alias Zany Clover.