OFFICIAL Change Farm Name, Forum Name, Avatar Name/Gender/Appearance

[Sqrl]

I realise this is the wrong place but I couldn't see a thread for this problem, so I thought it would be least obtrusive here.

I have a friend who used to play FT some years ago but who ended up deleting their FaceBook account. Now they've opened a new FB and started a new farm but they're having some issues. At some point they registered for the forum but they can't get back into their forum account as the password is long lost. The forgotten password procedure doesn't seem to be working for them--they've tried twice but no email has arrived. Can you help? Their forum name was MarkH, they think....