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#651
Sep 22 2020, 05:24 PM
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Hi,
I have been trying to upgrade my farm 42 to 38x38 and on the 3rd attempt it took my coins but did not upgrade the land. Can you please help? I have tried to paste the link to my farm but I managed to copy it but it will not paste. Am I missing something? Pauline Last edited by Orx; Sep 22 2020 at 05:25 PM. Reason: To add my name 
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#652
Sep 22 2020, 05:31 PM
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Quote:
You have been trying to upgrade it to 28x28. No upgrades past 30x30 have been released. We only see 2 attempts, so at least 1 attempt did not register, probably because you don't have enough coins. You will need to contact Support about a refund of the coins as we can not do refunds through the forums. Your coins are now in a negative amount. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours. http://apps.facebook.com/farmtown/settings2/support/ You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam. If you are having a problem getting responses from Support please read the information in the following link: http://www.slashkey.com/forum/showthread.php?t=644366
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Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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#654
Oct 17 2020, 10:28 AM
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Here is a good one. I know there are problems floating around today. Had an issue upgrading a farm of mine. Took my coin then gave it back so I tried again and still no upgrade. Came back an hour later and my farm finally upgraded and now have a negative coin balance, lol.
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#655
Oct 17 2020, 10:38 AM
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 I just checked your data and yes you tried to upgrade the farm twice and your data was showing negative coins. Now I see only 517 coins. Anyway when problems like this happens you have to contact Support. Support is having problems receiving tickets for the moment, so please contact Rob T by private message on the forum. This is the link to his forum profile: http://r1.slashkey.com/forum/member.php?u=732490
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Granjera desde el 29 de Julio 2009 
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#656
Oct 17 2020, 10:39 AM
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Now back to 517 coins to the good but still think I overpaid by many millions, lol. No biggie just thought it was funny and had to share.
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#657
Oct 17 2020, 10:41 AM
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#658
Oct 17 2020, 10:47 AM
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We always recommend that if the first time you try to upgrade a farm doesnt work but the coins are taken then do not try again and come to forum so we can check.
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Granjera desde el 29 de Julio 2009
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#659
Oct 17 2020, 10:55 AM
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| Tags |
| farm expansion, farm upgrade, land upgrade, land upgrades, missing farm, missing upgrade, real estate, realtor |
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