HTML5/WebGL: Game Not loading or frequent crashes

[Taz D]

Originally Posted by melian1

Game won’t load. Farm ID: 1793409352. On Chrome, it gets to the black screen and the little progress box is empty. Here is the info:
AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0, D3D11-20.19.15.4531)
2021-05-01 13:16:05.110 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-05-01 13:16:05.121 ERRORfalling back to ArrayBuffer instantiation

On Firefox, it gets to the black screen and the little progress box gets about 9/10 of the way there, and hangs up. Here is the info:
2021-05-01 13:03:25.049 INFOCheckpoint-B-000 - Initialized
2021-05-01 13:03:25.050 LOGFT Client Services Inited.
2021-05-01 13:03:25.065 LOGSessionId: 4010903
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)

Hi Melian,
Please make sure your browser is up to date.

Please try clearing your browser cache, close your browser and then reload your farms. The first load will be slower as it will have to download all the graphics again.

[leighwj1960]

Game was running really slow this morning and then this error popped up. I was trying to get to the Marketplace when it happened

An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was:
RuntimeError: index out of bounds
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[29748]:0xe09e50
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[32641]:0xeec741
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[32640]:0xeec68a
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[42855]:0x11825ce
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[41143]:0x112ba4c
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[68071]:0x171d05f
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[28919]:0xdf5625
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[114262]:0x223f478
unityFramework/Module.dynCall_iiiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.framework.js.gz:2:553137
invoke_iiiii@https://cdn.slashkey.co...ramework.js.gz:2:376620
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[111980]:0x21cdec6
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[111238]:0x21ab18d
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[5634]:0x2a9a7b
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[5632]:0x2a9753
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[11936]:0x4ed40e
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[15324]:0x6aed56
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[5421]:0x299521
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[5417]:0x298b75
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[5416]:0x298ab3
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[11770]:0x4da381
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[11763]:0x4d8962
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[11913]:0x4eb6b5
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[114286]:0x223f836
unityFramework/Module.dynCall_vi@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.framework.js.gz:2:567302
dynCall@https://cdn.slashkey.com/fla...ramework.js.gz:2:9193
dynCall_wrapper@https://cdn.slashkey...ramework.js.gz:2:8828
wrapper@https://cdn.slashkey.com/fla...ramework.js.gz:2:49105
safeSetInterval/<@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.framework.js.gz:2:199980

[marymarcel]

Originally Posted by leighwj1960

Game was running really slow this morning and then this error popped up. I was trying to get to the Marketplace when it happened

An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was:
RuntimeError: index out of bounds
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[29748]:0xe09e50
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[32641]:0xeec741
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[32640]:0xeec68a
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[42855]:0x11825ce
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[41143]:0x112ba4c
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[68071]:0x171d05f
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[28919]:0xdf5625
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[114262]:0x223f478
unityFramework/Module.dynCall_iiiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.framework.js.gz:2:553137
invoke_iiiii@https://cdn.slashkey.co...ramework.js.gz:2:376620
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[111980]:0x21cdec6
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[111238]:0x21ab18d
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[5634]:0x2a9a7b
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[5632]:0x2a9753
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[11936]:0x4ed40e
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[15324]:0x6aed56
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[5421]:0x299521
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[5417]:0x298b75
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[5416]:0x298ab3
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[11770]:0x4da381
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[11763]:0x4d8962
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[11913]:0x4eb6b5
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.wasm.gz:wasm-function[114286]:0x223f836
unityFramework/Module.dynCall_vi@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.framework.js.gz:2:567302
dynCall@https://cdn.slashkey.com/fla...ramework.js.gz:2:9193
dynCall_wrapper@https://cdn.slashkey...ramework.js.gz:2:8828
wrapper@https://cdn.slashkey.com/fla...ramework.js.gz:2:49105
safeSetInterval/<@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build168.framework.js.gz:2:199980

Hi leighwj1960

I copied your post to a closed thread for the developers to check.

Please be sure your browser is updated and also if you have any update for Windows.

[Pat Pangantihon]

An error box comes up, cannot log in the game. I don't know how to post the screenshot here.

[Taz D]

Originally Posted by Pat Pangantihon

An error box comes up, cannot log in the game. I don't know how to post the screenshot here.

Hi Pat Pangantihon,
I have moved your post to the subject thread about loading problems.
Please provide your ID. You can find it in the banner above your farms.
What is the error message you have gotten?

Have you been able to play at all in the HTML version?

If not please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

[kerrberr2]

524181812 error code kicked me out of game says

2021-05-05 05:52:56.683 INFOCheckpoint-B-000 - Initialized
2021-05-05 05:52:56.684 LOGFT Client Services Inited.
2021-05-05 05:52:56.687 LOGSessionId: 4042352
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
WebGL Supported, but DISABLED ------------------- ERROR!

[Tiger]

Originally Posted by kerrberr2

524181812 error code kicked me out of game says

2021-05-05 05:52:56.683 INFOCheckpoint-B-000 - Initialized
2021-05-05 05:52:56.684 LOGFT Client Services Inited.
2021-05-05 05:52:56.687 LOGSessionId: 4042352
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
WebGL Supported, but DISABLED ------------------- ERROR!

Hi kerrberr2,

What was it that you were doing when you go the error?

If you have not already done so please try just closing and reopening your browser and see if that gets you back into the game with WebGL enabled again.

[francescarw]

hi, since the reintroduction of coop quests,, could be coincidental,, i have had trouble loading my farm,, when i finally manage to load i can possibly get to another of my farms without problem but then when trying the next farm it freezes,, if it shows the name of the farm i'm trying to get to and i wait 4 minutes the screen will turn green and after a further 1 minute the crops, facs etc will appear,, i am then able to work that farm and maybe one other until the process begins again,, today i have had error warnings in the information under the farm,,, i have cleared browsers,, changed browsers, checked i'm htlm compatible, i have written to support with no reply,, i have never had problems before,, my farm id is : 100000099998513 ,, i would be really grateful if you could give me some advice,, thanking you for your time, francesca and i have uninstalled and reinstalled my browser (google chrome) and everything is updated

[Taz D]

Originally Posted by francescarw

hi, since the reintroduction of coop quests,, could be coincidental,, i have had trouble loading my farm,, when i finally manage to load i can possibly get to another of my farms without problem but then when trying the next farm it freezes,, if it shows the name of the farm i'm trying to get to and i wait 4 minutes the screen will turn green and after a further 1 minute the crops, facs etc will appear,, i am then able to work that farm and maybe one other until the process begins again,, today i have had error warnings in the information under the farm,,, i have cleared browsers,, changed browsers, checked i'm htlm compatible, i have written to support with no reply,, i have never had problems before,, my farm id is : 100000099998513 ,, i would be really grateful if you could give me some advice,, thanking you for your time, francesca

Hi francescarw,
I moved your post to the subject thread about loading problems. Please note when you clear the browser cache then it will be slow loading as all the graphics have to be downloaded again.


What errors are you getting in the FT Console?


If your farms are heavily loaded or layered then you can have these problems. The slow loading could also be an internet problem somewhere between you and the Farm Town servers. There are many links between and any one of them could be having problems causing a slow down in the data transfer.


You might want to try the steps in the following link:
http://www.slashkey.com/forum/showthread.php?t=627590



If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[HILARIOUS]

having trouble loading today.