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  #21  
Old Nov 29 2021, 11:12 AM
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Tiger Tiger is offline
 
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Originally Posted by Franny2 View Post
I hope this is the correct place to post a bonus problem. When I get a new bonus, I am not able to send a bonus request to my FarmTown friends. All it does is show me my Dans.
Hi Franny2,

I have moved your post to help and support for Belts and Dans.

Are you looking in the in the Recent Belts section of your Belt Manager in your Toolbox? If you are, make sure that you click on the funnel icon top right of that window check if it is set to All and not a specific belt. When it isn't set to All you won't see all of the other belts/dans you have earned.

If you are already in that section, are you seeing a Blue button that says Request Bonus?
If you are not look at the top of that window and see if there is information in red text that tells you how many bonuses you can request in the next 12 hours.
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  #22  
Old Nov 29 2021, 02:02 PM
Franny2 Franny2 is offline
 
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I know how to view the belts and dans but the problem is that whenever I am told I got a bonus from the facilities, it does not let me send the request to my farmer list.
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  #23  
Old Nov 29 2021, 02:03 PM
Franny2 Franny2 is offline
 
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I will look for the blue button.
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  #24  
Old Nov 29 2021, 02:06 PM
Franny2 Franny2 is offline
 
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I just followed your instructions and did find the blue button and submitted the request. The window was just new to me. Thanks, Tiger!!
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  #25  
Old Nov 29 2021, 03:35 PM
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Tiger Tiger is offline
 
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Originally Posted by Franny2 View Post
I just followed your instructions and did find the blue button and submitted the request. The window was just new to me. Thanks, Tiger!!
Hi Franny2,

You're welcome. Glad you found it.
The game guide Chapter 30 has it all explained in detail should you need further information. Here's the ink to that chapter: http://r1.slashkey.com/forum/showthread.php?t=495610
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  #26  
Old Dec 04 2021, 01:22 AM
Palmarina Palmarina is offline
 
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Hi!
For the last few days I noticed that there might be a problem with posting bonuses for the circuit board. A few neighbours posted their brown belt bonus request (on their facebook timeline) and when I clicked it there (on their facebook timeline) there was a warning that the bonus already expired, although the neighbours said it was a very new bonus. When I clicked on the bonus request on my own Farm town request wall it was normal, there was no message saying it was expired. Did other farmers notice this too?
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  #27  
Old Dec 04 2021, 04:32 AM
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Quote:
Originally Posted by Palmarina View Post
Hi!
For the last few days I noticed that there might be a problem with posting bonuses for the circuit board. A few neighbours posted their brown belt bonus request (on their facebook timeline) and when I clicked it there (on their facebook timeline) there was a warning that the bonus already expired, although the neighbours said it was a very new bonus. When I clicked on the bonus request on my own Farm town request wall it was normal, there was no message saying it was expired. Did other farmers notice this too?
Hi Palmarina,

When that happens the usual culprit is that it simply did not post to Facebook correctly even though visibly it looks fine on Facebook. The only thing you can do is exactly what you did and try the link via My Requests.

The owner could try refreshing the attachment on the post on their profile if they know it's happening and see if that corrects it but it might not.

We don't have any brown belts for circuit boards to try. Was it only the brown belt causing it, did you have any other belts for the circuit board to try, if you did were those fine?
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  #28  
Old Dec 04 2021, 04:59 AM
Palmarina Palmarina is offline
 
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Yes it was only the brown belt for circuit boards.
I didn't see any other belts. Therefore I went to check in groups for sharing bonuses and ingredients, but couldn't find any other belts for the circuit board.

I'll tell her to refresh her posting.

Thanks for your reply Tiger.
Have a nice weekend!



Quote:
Originally Posted by Tiger View Post
Hi Palmarina,

When that happens the usual culprit is that it simply did not post to Facebook correctly even though visibly it looks fine on Facebook. The only thing you can do is exactly what you did and try the link via My Requests.

The owner could try refreshing the attachment on the post on their profile if they know it's happening and see if that corrects it but it might not.

We don't have any brown belts for circuit boards to try. Was it only the brown belt causing it, did you have any other belts for the circuit board to try, if you did were those fine?
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  #29  
Old Dec 04 2021, 11:45 PM
Palmarina Palmarina is offline
 
Join Date: Aug 15 2009
Location: Belgium
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Hi Marymarcel
I made a 1st dan bonus for CIRCUIT BOARDS on my helping farm.
Link to facebook timeline https://www.facebook.com/clara.farmer.3766/
It gives that message being expired too.
Maybe a developer should look at this product's bonuses?



Quote:
Originally Posted by Palmarina View Post
Yes it was only the brown belt for circuit boards.
I didn't see any other belts. Therefore I went to check in groups for sharing bonuses and ingredients, but couldn't find any other belts for the circuit board.

I'll tell her to refresh her posting.

Thanks for your reply Tiger.
Have a nice weekend!
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  #30  
Old Dec 05 2021, 09:25 AM
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marymarcel marymarcel is offline
 
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Location: Buenos Aires, Argentina
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Quote:
Originally Posted by Palmarina View Post
Hi Marymarcel
I made a 1st dan bonus for CIRCUIT BOARDS on my helping farm.
Link to facebook timeline https://www.facebook.com/clara.farmer.3766/
It gives that message being expired too.
Maybe a developer should look at this product's bonuses?
Hi Palmarina

I just tried that bonus for circuit board and got the expired message but got speakers one without problems.

Please report this to support to let them check into this problem. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont get the automatic response then read the following thread:
http://r1.slashkey.com/forum/showthread.php?t=644366
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